8.4
Very Good
From 397 reviews
Cleanliness

8.6

Room Comfort

8.0

Location

8.4

Service and Facilites

9.0

Traveler Reviews Brookside

Number of reviews per page
20
40
Top reviews
Frank
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It’s worth the money no complaints
Brant
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We wanted a somewhat old-fashioned and traditional experience, but the hotel was a little too old fashioned. Because it was October, the lack of air conditioning wasn’t a problem - but it would be a different story if it was a really hot summer day. There seemed to be ample parking, but both nights that we returned from supper about 8:00pm, the lot was full of vans and there was no where to park. The staff were helpful in my finding on street parking, but it was a very narrow street and I was concerned about my rental car getting side-swiped.
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mary
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Staff and management very good and wait staff polite and had a lovely manner. Breskfast good. Shower head in room needs some attention as appears to have build up of dirt or something on it.
Christopher
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

All very nice and happy.
Antony
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Great for city, rooms need an upgrade bar closed early
Bruce
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

friendly staff
Nicola
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Provides shampoo, shower gel, hairdryer. Clean and comfortable beds and good breakfast. Pleasant helpful staff. Convenient for what we wantes to do. Stayed many times. Hotel a bit dated in terms of decor and comment on that as that may be important to others but isnt to me. All pluses for my wants and needs = outweigh that)
Denise
icon-Business
Business
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The staff are very friendly and helpful and it is very convenient to the university
CR
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Quiet location within 20 mins walk of Chester. Didn't eat there only because we were traveling to and from Liverpool I would stay there again
Bert E
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Quaint place to stay. Close to centre of Chester. Great breakfast.
Ian
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Quite good indeed!
Dennis
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Very restful hotel. Very comfortable, with good atmosphere. Exellent breakfasts. Good location for city access without all the noise of the centre. One small peoblem: the shower in room 19 has a pumped hot water system which swamps the cold water feed. The pressures need balancing, as the shower tends to scald.
Alastair
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Really pleased with my stay. My room was squeaky clean and very comfortable. I was welcomed by the proprietor, who was very helpful, as was everyone else that I met. This is a gem of a property that is close enough to be a short walk from the city centre, but away enough to be quiet and relaxing. Definitely recommended!
Penny
icon-Business
Business
8.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

I stayed on a Sunday night and there was no ine around. The hotel and surrounding area, was very quiet. Everything worked as it should.
Linda
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Excellent as always
lee
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

the staff were great ,will be staying again
Michelle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Lovely owner and friendly staff. Was able to park the car early. Didn’t opt for the meals due to other arrangements. Nice and clean room, brilliant shower. Would suggest extra pillows being available for the bed, but that is a personal preference. Would definitely stay again.
Edward
icon-Leisure
Leisure
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Cosy room; great breakfast; excellent service. However: car park cramped, and pricing for a single night excessive.
Janet
8.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Great location to walk in to city centre
Chris
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Hotel room was a bit small to move around. However bed was super comfortable. The traffic noise from nearby road is noticeable specifically after 5am though I am a light sleeper. Shower could do with good clean there were black stains on silicon/grout. Staff very helpful and breakfast good value specially recommend the scrambled eggs and smoked salmon. Handy location for visiting the city walls of Chester.
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Number of reviews per page
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