The staff is very friendly and helpful. The morning breakfast is plentiful. The rooms are clean and the view of the beach is nice. Lots of pool options.

Upgrades to a suite, 2 rooms and large balcony, although it did have a road view. Reserving sun beds with towels very early at the front pool next to the beach in a morning & only turning up at 11.30am! This hotel was very nice, would return.

Very big and spacious. Gym could have been bigger with air conditioning. You can get dehydrated very easily

Loveliest staff. Lovely place. Felt very lucky to have found this hotel . The staff were so accommodating .

Our garden room was no more than a patch of grass

Great people

Everything we needed was within walking distance....The convenience was a very important quality for us plus staff at hotel utmost helpful. I will definitely come back yo hotel and area

Highly recommended to anyone looking for a top-tier hospitality experience.

This is a pleasant hotel with very friendly staff. The rooms are adequate but tired. There are not enough sun beds by the pool areas for everyone. The beach sun beds are €5 per day per bed. They do bring water in an ice bucket for that. The beach is very clean. There isn’t a lot to do in local area except walk out to restaurants. Most interesting places to visit are over 1hr away you need a car. Breakfast is just ok. The hotel food at lunch time is lovely and good quality. There is a gym but so small and very hot with no air conditioning, not pleasant. There was music entertainment 3 times a week and it was very nice,

Had an excellent stay at this hotel would highly recommend this to people heading to Agia Marina

Hotel is immaculate, beautiful pool, easy access to the beach, food in the Waves beach bar was amazing and huge portion sizes, short €2 bus journey to Chania port. Highly recommend this hotel

Poor wifi signal in one of the rooms. Good breakfast. Close to beach. Clean property. Friendly staff.

Good quality hotel. Staff were very good and always there to help. Excellent location. Very clean. Communal areas very good. Room was a little basic though (I would class as 3 star and not 4 star). Good value, would recommend.

The whole complex was one of the best hotels I've ever stayed on location. Scenery the staff, the waiters the conciergers We're spectacular. The most comfortable vacation place I have ever stayed. The breakfasts were just unmatchamachable.They had every possible Greek food American food that you could want..spotless, not one bad smell or odor.The sea was pristine. A REAL GEM IN CHANIA...4.9 Stars

Our stay was so unsatisfactory that we left after one night of our three-night stay. On my part there may have been a misunderstanding about room type, but the staff was very rude when discussing it and made no effort to help or understand. We had to carry heavy bags upstairs - no assistance was offered. When we asked for an extra blanket for a sofa bed we were told they didn’t have any extra. They later found one. The room was musty smelling and the sofa beds were sagging badly. The next day when we told them we were leaving and asked if we might get any credit, instead of talking to us nicely, the manager blamed us and was very rude and angry. There are many hotels very nearby, I’m sure some must be better. I would not recommend this hotel to anyone.

This is a tough one to rate, as one hand some parts were fabulous and others not so good. I’ll start with the bad. Our room was very dated and not in a great state we had an old style safe with a lock but had no key. We asked on our first day if we could upgrade by paying some more. They took my mob number and advised they may have something tomorrow. I got a message that evening asking me to come to reception to discuss moving room. I went the next day and spoke to someone else who advised no rooms come back tomorrow again. I thought strange as I have this message asking specifically to come to discuss moving rooms. They advised no what Tatiana meant was that I could see if there was a room (which there wasn’t) which makes zero sense at all and a complete waste of time. The second run in I had with the staff was that we were out there for a friends wedding. On the day I realised we didn’t have an ironing board. We asked at reception and they advised they don’t have one. After a lot of back and forth they managed to find one. Whilst I’m appreciative, I see it as a bit deceptive. The last con is the staff again, 3 times we asked our room to be cleaned & the staff would turn over the room sign around and it hadn’t been touched. Apart from that they were okay. Positives are that we had a lovely time in Crete, the beach being so close and by the pool was amazing. Easy to get the bus or taxi into Chania. Would we stay again, maybe if the dates rooms were updated & staff improved

Best place I have ever stayed during my trips highly recommended property. every thing 5 stars not to mention the fact that it is the safest place I have ever been especially Anna the lovely lady that looked after out room. after I left the safe by mistake for 2 days and it was full of our documents and cash nothing was lost. All the best Anna wishing you all the best.

Great Pools, Beach and bars. Easy access to Chania by bus if needed.

Our rooms were in the new part of the hotel, which is over a quite busy road from the main hotel, restaurant and beach (there is a bridge, but only a lift on one side). The rooms are modern and the cleaning is thorough, although what one would expect for a room at this price point. The breakfast is fine, lots of choice but not amazing quality, particularly the pastries, juice and coffee, although why it's in a room by reception and the road, and not in the restaurant by the beach is beyond me. The beach is nice, and the sea is clear and calm, however this is the first time I have ever been charged to use sun beds in in the hotel I'd paid to stay in. Most of the other bars and restaurants offer free sunbeds for customers, so probably better to use theirs. We had a poor experience on check out when we were told that we hadn't paid our hotel tax (€7 per room per night), which is meant to be paid on arrival. We had paid this, and showed proof on the banking app on our phone, however this was not good enough for the receptionist who asked that I found the paper receipt at the bottom of my bag, which proved we had indeed paid the charges when checking in. A disappointing end to a good stay.

Property is very dated. Beach is horrible not walkable and too far from town. Barman made a fuss over ice. In general i would not recommend to anybody. It is barely a two star hotel.