Overall Ratings & Reviews Atlantica Amalthia Beach Hotel – Adults only

The whole complex was one of the best hotels I've ever stayed on location. Scenery the staff, the waiters the conciergers We're spectacular. The most comfortable vacation place I have ever stayed. The breakfasts were just unmatchamachable.They had every possible Greek food American food that you could want..spotless, not one bad smell or odor.The sea was pristine. A REAL GEM IN CHANIA...4.9 Stars

Our stay was so unsatisfactory that we left after one night of our three-night stay. On my part there may have been a misunderstanding about room type, but the staff was very rude when discussing it and made no effort to help or understand. We had to carry heavy bags upstairs - no assistance was offered. When we asked for an extra blanket for a sofa bed we were told they didn’t have any extra. They later found one. The room was musty smelling and the sofa beds were sagging badly. The next day when we told them we were leaving and asked if we might get any credit, instead of talking to us nicely, the manager blamed us and was very rude and angry. There are many hotels very nearby, I’m sure some must be better. I would not recommend this hotel to anyone.

This is a tough one to rate, as one hand some parts were fabulous and others not so good. I’ll start with the bad. Our room was very dated and not in a great state we had an old style safe with a lock but had no key. We asked on our first day if we could upgrade by paying some more. They took my mob number and advised they may have something tomorrow. I got a message that evening asking me to come to reception to discuss moving room. I went the next day and spoke to someone else who advised no rooms come back tomorrow again. I thought strange as I have this message asking specifically to come to discuss moving rooms. They advised no what Tatiana meant was that I could see if there was a room (which there wasn’t) which makes zero sense at all and a complete waste of time. The second run in I had with the staff was that we were out there for a friends wedding. On the day I realised we didn’t have an ironing board. We asked at reception and they advised they don’t have one. After a lot of back and forth they managed to find one. Whilst I’m appreciative, I see it as a bit deceptive. The last con is the staff again, 3 times we asked our room to be cleaned & the staff would turn over the room sign around and it hadn’t been touched. Apart from that they were okay. Positives are that we had a lovely time in Crete, the beach being so close and by the pool was amazing. Easy to get the bus or taxi into Chania. Would we stay again, maybe if the dates rooms were updated & staff improved

Best place I have ever stayed during my trips highly recommended property. every thing 5 stars not to mention the fact that it is the safest place I have ever been especially Anna the lovely lady that looked after out room. after I left the safe by mistake for 2 days and it was full of our documents and cash nothing was lost. All the best Anna wishing you all the best.

Great Pools, Beach and bars. Easy access to Chania by bus if needed.

Our rooms were in the new part of the hotel, which is over a quite busy road from the main hotel, restaurant and beach (there is a bridge, but only a lift on one side). The rooms are modern and the cleaning is thorough, although what one would expect for a room at this price point. The breakfast is fine, lots of choice but not amazing quality, particularly the pastries, juice and coffee, although why it's in a room by reception and the road, and not in the restaurant by the beach is beyond me. The beach is nice, and the sea is clear and calm, however this is the first time I have ever been charged to use sun beds in in the hotel I'd paid to stay in. Most of the other bars and restaurants offer free sunbeds for customers, so probably better to use theirs. We had a poor experience on check out when we were told that we hadn't paid our hotel tax (€7 per room per night), which is meant to be paid on arrival. We had paid this, and showed proof on the banking app on our phone, however this was not good enough for the receptionist who asked that I found the paper receipt at the bottom of my bag, which proved we had indeed paid the charges when checking in. A disappointing end to a good stay.

Property is very dated. Beach is horrible not walkable and too far from town. Barman made a fuss over ice. In general i would not recommend to anybody. It is barely a two star hotel.

Very welcoming. Lovely stay (3 nights). Nice breakfast. Very nice restaurants and mini market near hotel. There is a 10 euro daily charge if you want to sit on the beach chairs. We were not informed of this charge so was surprised when a gentleman walked over to us about this daily charge. You can sit at the pool near the beach and not be charged. I would recommend to friends & family.

Great adults only hotel, loads of restaurants just a short walk away. Great breakfast options at the buffet for B&B. And really easy bus links for €2 or a €15 taxi into Chania!

Didn’t enjoy the 2 twin beds in lieu of a king or queen.

solid

AMAZING staff so helpful and kind, everything was clean and well thought out. Lots of dining options nearby and the bus station (to and from chania - ab 20 min) is super convenient, 1 min walk away from hotel. Food was yummy but the restaurant for dinner could use more options. Everyone was very friendly and we had an amazing time. Beach chairs are limited and need to be paid for (keep in mind).

wonderful stay. Clean an efficient. Staff generally good but sometimes a little "short". great breakfast included. Poollovely and beach is clean, well attended by staff. Need to pay for use of lounges at beach but water is included as well as some niceties. Would definitely recommend this property

Great staff, very clean facilities, well organized

Beautiful hotel within a lovely setting. Own beach and pool with bar restaurant. Very tranquil place that you could easiy come alone to and feel right at home. Breakfast much improved and the whole place uplifted. Recommended if in the area or for a week in the sun.

Very pleasant stay

We had the most wonderful vacation at the hotel. We just loved every bit of it and will be mostly happy to come again. It's actually the first time that the photos at the site are less than reality. mostly recommend to stay at the new part of the hotel - at the southern section.

The new pool area was great and the breakfast buffet had a good choice, but so many little things spoiled the stay for us. The hotel is just OK, not quite what it's billed up to be, never felt that welcome there, despite the staff being great and helpful. Had the ambiance of a conference centre and so many penny pinching decisions just left a sour note on our stay. The beds are not queen size, but 2 singles pushed together with one pillow and are not very comfy. Wifi is terrible in the hotel - had to complain a few times, as at some points of the day it's just impossible to get on and it's always dropping off, even the staff were complaining about it. Luckily the hotels and bars either side had good connections, so had to go around there. The beach is great here in Agia Marina, but please use the bar beaches either side, as they are free to use - very disappointed to be charged 10Euros a day to use the beds and umbrella for 2 people, as it is billed a private beach for use of the guests - which was our main reason for our stay there. Was a real stupid move by the hotel to do so, as they lost so much money to the neighbouring beach bars, which served better food and drink at better prices and a lot speedier too. The safe in the room is a joke, trying to charge you to use it and it will only fit in your passport and mobile phone.Just another example of the penny pinching going on. But the worst of it all was that they had a happy hour but only at the top pool area!

The greater newer part of the hotel is across the street from the Beach. So, most of the photos are from that property - the pools and Jacuzzis, and views of the Sea and mountains. On the Sea side of the property there are : Reception, Dinning and outdated "economy style" Beach area, and the original pool that also needs to be both redesigned and resurfaces to qualify for at least for "4 stars". The dinning Staff extremely unprofessional- do not recall all the names but one stands out most "Lola". Receptionist and Concierge, and Security - all one person, I would guess that they are currently undermanned. The over-all feeling - 4 star property with 3 star services.

Got an upgrade to one of the new "deluxe" apartments. Everything was in an amazing condition and we enjoyed our stay a lot.