Overall Ratings & Reviews Vanilla Aparthotel

Free parking, clean and comfortable room. Good breakfast.

Vanilla Apartments was clean, staff were friendly and very helpful and bus and tram service were just across the way and very regular as well

Customer service is rubbish at this property, we paid for nonsmoking room but upon checking in the room stunk of cigarettes and damp , we have to call the police in order for them to change the room !

perfect for work & travel in Krakow.

Hotel is very nice, clean and well maintained. Hotel's staff was very polite, offered to call for a cab to airport, found an adapter, so I could with the electronics made in American in Poland and offerred other services on the hotel's premises. Thank you

Extremely clean

Grateful

Very nice interior and comfortable beds. A shop is within walking distance. There is a tram stop across the road for the city centre and other locations. The staff are very friendly and bilingual. An uber from krakow is only about £10 and 15-20 minutes.

Very good location. Clean and nice

Confortable,clean and sailent place

Large rooms, all with balcony and kitchen area (2 ring electric hob, microwave, large fridge with small freezer compartment). 4 night stay, rooms not serviced “due to pandemic”!! Some noise through the wall from the neighbouring room on the last night. Convenient for the cluster of offices at the Life Science And a technology parks, also the Jagellonian University campus, but Kazimierz and the city centre are a 10-20 min taxi ride or 30-40 mins by tram.

Very nice apt with tv,wifi,kitchen and balcony.Downstairs you find a good restaurant,farmacy,atm and lewatian shop .

Worked like clockwork.. pickup from airport very smooth all good

Overall good experience. Our room had a kitchen, but there were no appliances, so we had to ask the staff and they let us get what we needed from a closet. We had a mixup with our late checkout. Either we were misunderstood or the ok wasn’t passed on the the next crew. It was fine, but a little inconvenient. Minor things for a good place to stay.

Helpful and cordial staff with convenient location and bright room.

The Aparthotel was wonderful, very comfortable with a good sized apartment that was well fitted out with everything needed and the staff were welcoming and helpful. The onsite Oregano restaurant provides good service and tasty meals at a reasonable price, and again with friendly customer focussed staff. The Oregano also provides a hot and cold buffet breakfast with an ample selection to suit all. The Aparthotel is about a 25 minute tram ride to the centre of Krakow and as the tram stop was just across the road and with trams to the centre (Nos. 52 and 18) every few minutes this suited us as we did not want to be right in the centre. Krakow old town and castle looked lovely areas to explore but we had been unfortunate with the weather as the three days we stayed it was wet and cold so not ideal for exploring. We were told this was most unusual for May and as soon as we left the weather changed becoming dry and warmer. The area where we stayed looked quite new, there seemed to be a large university and some technology companies with further development still going on.

Very comfortable. Very good night's sleep. Well located and beside trams to city centre. Very courteous and helpful staff. Have often stayed in Vanilla and have have always been very satisfied.

Very nice place. Room with kitchen and balcony. Very good for long stay.

Very comfortable hotel, and nice service, though a bit far from the center

Wonderful staff, great breakfast, enjoyed my stay very much.