Susan
with Partner
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Internet was weak. We had trouble finding the place to check in. The instructions said to check in at Best Western Hotel Alcyon. There was no hotel Best Western at this location. We found the Alcyon Residence and called the hotel number listed in the Hotel.com listing. They told us to go further up the hill to another hotel to check in. We eventually did find the hotel to check in. None of the names matched the instructions. Unable to get in to the section after checking in. Maid had to come and dismantle the door lock. No tea or coffee to welcome us. Walls like paper and conversations heard in the next apartment.The only positive was the friendly Romanian receptionist.
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