Overall Ratings & Reviews Holiday Inn Express SOMERSET by IHG, an IHG Hotel

Rooms were clean and front desk staff kind and helpful! Great location - about 20 minutes to beach and downtown. Stayed for 4 nights to visit son in Navy and was great for that.

Updated rooms, very clean. Breakfast buffet had a wide variety of options and was great.

Rooms needing updating. Furniture very worn especially in Bath

No

Everything was fine . Clean room and friendly service .

Unfortunately they are in the process of renovating and they tried really hard to make it seamless it was hard for them. The breakfast each day was great. I would go back in the future.

Furniture and room interior in need of overdue updates! Stayed 2 years ago and things were gradually getting done so I had hopes that this stay things would be taken care of. Unfortunately, still had dumpsters taking up parking and cabinets falling off hinges etc.

Just didn’t seem up to holiday inn standards. Limited offering at breakfast. Bathrooms by pool out of service. Just seemed dirty overall. Probably would not teturn

Front desk staff extremely friendly.

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Even with the construction going on our stay was very pleasant. Great breakfast as well!! Could have better parking but overall exceptionally clean. Rated excellent!

Did not realize the facility was under renovation.

They let me check-in earlier

Served it's purpose. Furniture is very worn. Rooms are... Odd. Was a one night pit stop on a 4 day road trip. Did it's job.

Large comfortable room, helpful pleasant staff. Room accommodations were a bit worn, lobby was undergoing refurbishment.

Its a shame that you spend over a $100 for a decent night sleep ,so that you feel refresh and ready to go the next morning. But the hotel had customers that decided to party past 130am, on two floors. Hotel was informed and answer was sorry!.

Outlets didn’t work right in the room. Beds aren’t comfortable . Breakfast isn’t worth the time to eat there. Will not stay here again.

Excellent staff

Excellent experience

This property was amazing. Staff very attentive and prompt to service. Great stay with an abundance of breakfast options in the morning.