Wool Merchant Hotel

Explore Wool Merchant Hotel
7.4
Pleasant
From 583 reviews
Cleanliness

7.8

Room Comfort

7.6

Location

8.8

Service and Facilites

8.0

Traveler Reviews Wool Merchant Hotel

Number of reviews per page
20
40
Top reviews
Michael
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6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

This hotel has had a chequered past, furniture in the room was very rough and messed up, the shower lacked a cubicle door ,,,, but it was clean, new carpets, nice bedding, the lift worked and above all unbelievably cheap...; I got a twin room en suite with breakfast for £40!
Steven
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This really is a pitiful excuse for a hotel. Its cheap for a reason. I'd pack a sleeping bag.
Clare
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6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Firstly I need to say that the staff at this property were brilliant- friendly, polite and very helpful. Breakfast was basic but fine. The location for Halifax was great- just a very brief walk from the Piece Hall, with the bus station and cheap parking on the doorstep. But my room was in a poor state, with a stained carpet, pen graffiti on the wooden furniture, and electric cables pinned down with gaffer tape. The electronic door handle was loose which gave me no confidence that the room was locked or secure. I paid very little so it was fine for the price, but do not expect luxury!
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Isoline
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4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Sadly disappointing, needs updating, rooms dusty and dirty. Wouldn't recommend.
Nathan
icon-with Partner
with Partner
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We checked in and went to the room. My Wife refused to stay in the hotel and we left immediately. Absolutely disgusting condition. It needs closing and completely refurbishing. Terrible state of affairs
Toni
icon-with Partner
with Partner
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Do not stay here! Take your money and RUN! The property looks nothing like the photographs! It's false advertisement. The room was dirty in so many ways, the stains on the carpet and all the furniture. The bathroom was dirty, the curtains had holes in and were hanging off the rails. The bedsheets and pillowcases are disposable (I've never seen this before!) This property needs a deep clean and some serious improvements to resemble anything like the photographs.
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Mike
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Good budget hotel near city centre. Room was a bit shabby but clean overall. Bathroom clean and well kept. Came with continental breakfast included which was good.
Jennifer
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Avoid most filthy place I have stayed they swapped rooms because it was filthy then got given more filthier
Rita
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean room and bathroom. Furniture was a bit dated but still acceptable. Only 1 power outlet. Friendly staff.
Mark
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2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Arrived at the Hotel, was left in reception for 10 minutes then handed a sheet of paper and a key card.. went to.. well where do you start, bathroom....sink was cracked.. no glass to have some water.. one of the taps had the end missing from it.. and the grout was dirty.. bedroom.. curtains were disgusting god knows what was on them.. all the grey surfaces were sticky to touch.. no chair to sit on in the room.. and finally the bottom sheet came of the mattress in the night.. OMG looked like someone has died and decomposed on it.. absolutely disgusting.. otherwise no complaints.. awful
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Darren
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with Partner
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Don't go off the pictures on the website It's like stepping in to a room in the 70s that's not been upgraded Furniture tired full of chips and scratched paint , chair flimsy and wobbly light fitting broke , pillows flatter than a pancake and housekeeping non-existent.
John
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The guy that worked on the front desk was excellent at customer service. He was friendly and welcoming. Unfortunately, the hotel itself needs a lot of TLC. The room was grim. The furniture was old. The bathroom stank of cigarettes. And the bed was so grim I didn’t take my clothes off and slept on top of my other t shirts laid out on the bed. Yes, I know it was cheap. But it was also the most depressing hotel I’ve stayed in. Gave customer service 5 stars. 1 or 2 stars for everything else.
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ashley
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with Partner
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Absolutely awful place. Matress old and no springs, carpet filthy, pillows manky. Paint peeling off walls and furniture. Didnt stay. Manager issued refund
Janine
icon-with Partner
with Partner
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Simply put, do not stay here at any price. It is filthy. No hot water. Bathroom sink had only a cold tap. Toothpaste all over sink, tap and glass shelf. Dirty, stained, filthy carpets. Bony mattresses. Bathroom dirty. No one to check out. Hotel not manned. So bad, I would not risk eating Breakfast. Seriously concerned about bed bugs but if I've brought them home from The Wool Merchant, I will 100% take legal action against the owners.
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David
icon-with Partner
with Partner
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Acceptable for the location to the piece hall but the place needs a full revamp. Our room was tatty disgusting stains on the bedding. Carpet was wet. Tv remote didn’t work hardly any plug sockets. Breakfast was sad no tea coffee just juice. Cereals and crossaints and toast. Staff were friendly check in was very easy. Wouldn’t return unless completely redone. Parking next door was £2.50 for 24 hours which is very reasonable.
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Ian
icon-Family
Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The rooms were very tired and not very clean. The beds were comfortable abd breakfast was ok
Gena
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Breakfast was ok ,Bacon and sausage a bit raw looking Milk for tea coffee a funnt taste We took in our own
Sophie
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Basic but clean. Would recommend more plug sockets in room
chris
icon-Business
Business
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Clean , cheap and cheerful 👍
Mohamed
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room was filthy shower door broken light not working .i think it a rip o f not with the money i stayed in Travelodge much cheaper and cleaner i wont be recomend to my friends
Number of reviews per page
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