Clean room. Good location

Great location, staff friendly and helpful. Room and shower both excellent .

We stayed four days. Good location and the staff were nice and willing to help. We loved this hotel.

Convenient location. The hotel was very clean. The staff were very helpful and spoke excellent English. There was a small pool that I had all to myself when I used it.

Lovely staff, great location

The hotel is on a recently renovated building, very close to all main attractions in the city center. We enjoyed very much our stay. BEWARE: The hotel recommends you to stay at the Parking Plaza del Arenal and send you a link to make a reservation, which has to be paid by credit card at least 2 hours before arrival. If you do so, there is a very attractive reduced rate of approximately 10 euros per day. The system advertises it accepts all major credit cards, but none my US based cards didn’t go through and used an European based card. Unfortunately during the transaction my card was stolen and when I arrived home found that the card had a charge of 200 euro from a money transfer company (same day and around the same time I was also paying for the parking online!!). Yesterday I had to file a claim with the bank. I now have to wait 2 weeks to see what happens. Not sure what the outcome will be as the transaction went through EVEN THOUGH I never authorized it. Lesson learned! This is the kind of service that I will never pay online again.

Clean, friendly staff, some stuff inside our room like hair dryer didn’t work. Also, leaking shower but all around great experience. Walkable area and great location.

Perfectly located. A little gem although in the summer the pool area which is on the terrace admits only 6 people at a time.

Alejandra at the reception was outstanding, great service and great recommendations for places to visit.

Great location with great staff. Parking a bear and the only ding inside the room was the shower water temp pulsed from hot to cold all through my showers.

Good location close to the tourist attractions.

Lovely, friendly staff and a wonderful location, and i would be happy to stay here again!

Room was small with paper peeling on the walls (room 106) and no cofffee in the room . We have stayed here a number of times and this room wasn’t up to the standard we are used too from this hotel

We loved Jerez and this hotel was conveniently located near all of the things we wanted to do. We visited several wineries for tasting and tours that were excellent, did a flamenco show and visited the Royal Academy for horses which took us by surprised on how wonderful it is.

Excellent service by front desk staff. Nice, they offered useful information about the amenities of the hotel and nearby attractions (marking all of them in a city map they gave me). The room was spacious, well decorated, with modern functional furniture, and was clean and had all I needed. Hotel is located in the city center, easy to walk everywhere. My only quibble was the the breakfast, while offering abundant food and many options (including healthy options), did not always have the best quality in produce. Given the rate of the room (200 euros plus taxes per night), I would have expected higher quality. But overall, a good hotel. I would stay again

Very convenient for the sights. Near cafés and restaurants. Staff very friendly. Pool to small to swim properly.

Hotel was overall very good. Amazing location and the staff were super friendly. The only downside was the fact the weather was very nice and the air con was locked. The room was way too hot. I asked if it could be made cool twice and both nights it was still blowing out hot which led to uncomfortable sleeps

Great location, in the old part of the city a few steps from everything! Nice renovated rooms

Friendly staff, great location, room and bathroom are spacious.

Well situated for walking around