Self check in worked OK. Room was fairly small but recently refurbished with modern shower/toilet area.

I really like that the building and room use a keypad for gaining entry. Very peaceful and felt like an apartment. Great place!

It was a very pleasant stay. Communication was good and staff were friendly and extremely helpful. Room was kept clean to a high standard. The only reason I didn't give it full marks is the heating wasn't working very well so the room felt a bit chilly in the evening. Maybe provide a duvet in the winter. Otherwise, it is an excellent place to stay to explore Madrid. Very central to all the major attractions and close to the metro station as well. Malasaña is a fantastic neighborhood replete with bars and restaurants with a very hip and laid-back vibe. I will definitely stay at this hostel again when I return to Madrid.

Very convenient location and great staff

Great area for vintage shopping and such good places to eat around there, also very close to metro station had cool bars around too.

Very nice place, perfect staff attention, safe area, very close to important places

Very nice staff

First of all I booked a room with two beds and there was only 1 bed. Then they said they would refund me, and cancel then they refused to refund me, when I kept the room there was no water, no way to flush toilet shower or wash hands. They were aware of this issue before I checked in. I will report them to local authorities.

La habitación está bien en cuanto a relación precio/calidad, pero cuando llegamos olía muchísimo a cigarro.

It was great!! very friendly and lovely staff, I had a very nice stay.

I guess you get what you pay for here. It's a hostel, so the situation was not exactly unexpected. But it was still a bit disappointing - the room is suffocatingly small, and it is very difficult to sleep when you can hear people walking about outside.

Is was very centric and cosy. The room (11) was kinda small, but I was travelling solo, so it wasn’t a problem.

I stayed for 5 nights in Sep 2019. Pros: The neighbourhood (Malasana) is very central and lively. The hotel is a short walk from Tribunal metro station. The hotel is very simple - there are 20 rooms, one floor up from ground level. Service and cleanliness were also OK. The shower design was nice in that the shower head is mounted directly overhead. Having a kettle to boil water in the room was a nice touch, as were the safe and fridge. Cons: The A/C unit in the room made drippy water noises. The sink in the washroom was a bit too shallow, making it easy for water to splash onto the counter. It would have been nice to have a bit more counter space around the sink. The bed is a bit on the stiff side. The neighbourhood, while lively, may be a bit too noisy for some - there are people out on the streets until well after midnight, which may be a problem if you like to sleep early.

The hotel is fairly basic but location is great and the rooms were clean.

The staff was very helpful! I told her some problems of the room and the next day they were all fixed. It was a very pleasant surprise. The location of the hostel is superb - close to the main shopping area.

Ideal location close to centre of Madrid, friendly staff, great price

Hotel Malasana CC is a hidden gem. It is not the usual hostel or hostal that you will see being obvious from a street level. But nevertheless, the quality is just as good as a room hotel except that the size is much smaller. If your aim is quite straightforward - to have a bed to sleep the night away, and to have your own nice private bathroom, then this is the perfect place to stay. The Hostal is manned 24/7 by a reception staff who can open the door for you. It's a no frills, but very modern accomodation that is very clean, well-maintained and in a very central location.

Down comforters and blackout curtains included in description but not found in the room. Especially important for curtains. Wispy paper strips taped over window did little to block out bright lights that kept turning on and off all night. Otherwise this place was great for the price. Shower was hot and strong, it was easy to come and go, staff was friendly, bed was comfortable and the in room safe was a nice addition.

Good value hostal in a central location near Gran Via, museums, and metro.

A nice, small establishment. Very close to the city centre, with very reasonable prices. The rooms are mostly very small and lacking most unnecessary comforts (e.g. minibar, bath tube, closet). There is no room service or daily cleaning, but for its price, it is highly recommended.