KYRIAD PRESTIGE MULHOUSE - Basel

Explore KYRIAD PRESTIGE MULHOUSE - Basel
7.8
Pleasant
From 937 reviews
Cleanliness

8.2

Room Comfort

8.2

Location

7.6

Service and Facilites

8.0

Traveler Reviews KYRIAD PRESTIGE MULHOUSE - Basel

Number of reviews per page
20
40
Top reviews
Nick
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room smelt of sewage. Air Conditioning Control Hanging off the wall, Toilet seat was broken, large area of Carpet wet by the Bathroom and bedroom doors
caron
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Large clean room, comfortable bed & pullows, good air con, cosy bar, nice pool with outside bar seating. Restaurant was ok, dinner good, breakfast mediocre. Ours was included in room rate, but would not have paid the€18 for awful coffee and average buffet.
Anete
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great spacious room, clean.
Dheepson
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

It was ok - it was not staffed enough to support all staying in the hotel, when we were there. The first day breakfast (19th Aug 25) was disaster - despite the best effort from a lady (only one on the ground) - many end up waiting for long / left without having breakfast.. Next day was ok - few more staff on the ground then.... Perhaps, it was an odd week in the holiday month.
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Samuel
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Good pool, air con noisy and bar expensive.
Verified traveler
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Room not ready at check in time. Breakfast service poor and key food items missing until many early guests had finished.
Catherine
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Clean need Reno
Stephen
icon-Leisure
Leisure
4.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Air con didn’t work and property was dated. I’d stayed in a basic Kyriad (Beaune), the night before and although the room was considerably smaller, everything worked and it was spotlessly clean. The Kyriad Prestige may have had a pool but I won’t be using it again. Complained about the lack of functioning aircon and got a small refund.
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Steven Alan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Staff were wonderful, room clean and tidy. Just a really lively hotel
Patti
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Had to ask for toilet tissue, towels, iron. Odd smell in hallways. Carpets not clean. Not a pleasant stay.
Joseph
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

We bored here as it was convenient (and very well priced) during our trip from London to Italy. The staff were excellent, couldn’t be more helpful. Very welcoming! The room was spotless!!
Jean
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Excellent welcoming
ODILE
2.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

déplacement annulé
MARC
6.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Je suis déçu de ma réservation à l'hôtel pour la raison suivante : l'hôtel propose la restauration midi et soir. A notre arrivée, après réglé la facture de la réservation, nous constatons dans l'ascenceur que le restaurant est fermé juqu'a fin janvier 2025. Quand j'ai fais la réservation, la restauration faisait partie des presatations de l'hôtel. A aucun moment, nous avons été prévenue de ce manque de service de restauration. Si j'avais été prévenu à l'avance, j'aurai surement annulé ma réservation. Il y a vraiment un manque de respect de la clientele.
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John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Stopover on a long journey - perfect. Pool was a nice bonus.
Dominique
icon-Business
Business
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

PARFAIT
Jezer
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

The AC system wasn't working correctly. The night felt a bit warm. The location seem to be an industrial area. Not many places to dine around the hotel, but in the hotel restaurant. We ate at the restaurant. Big parking lot. Staff was friendly.
Carole
8.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Use it every year, know exactly where to go. Easy to access from the motorway.
Qindeel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Clean spacious room , air conditioning , perfect stop over on our way to swiss.
John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Friendly staff and clean room. Pool was a welcome bonus.
Number of reviews per page
20
40