8.6
Very Good
From 60 reviews
Cleanliness

8.6

Room Comfort

8.2

Location

8.2

Service and Facilites

8.8

Traveler Reviews Hotel Isla Verde

Number of reviews per page
20
40
Top reviews
Marvin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A lot of stairs to the rooms. No A/C, no screens on the doors so you have to close the doors and gets a little hot. Beautiful scenery of the lake from the rooms. Birds singing in the morning. Cafeteria is facing the lake. Beautiful
Poonam Preet K
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We loved our peaceful stay here. It’s clear that the volunteers really care about guest experience - especially Nicole. Christian was also very helpful and kind throughout our stay - an invaluable asset to the hotel. Be warned that if mobility is an issue, you should not stay here as the cabins are hundreds of stairs from the restaurant. But you are rewarded with beautiful views of the lake - which, in our view, was worth it. Dinner was 150q per night, but it was an amazing three course meal - very worth it! There is free coffee and tea and the coffee was the best we have had on our trip so far in Guatemala. I would definitely stay here again!
Read More
Edouard
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We had a wonderful stay here. The property is great and the restaurant has great food and drinks and an excellent vibe. Everyone working there was extremely friendly. We really enjoyed our tome here. If you want a friendly stay at a boutique spot, highly recommend.
Evan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Beautiful property, great location and friendly staff. Definitely a great recommendation for a unique stay for those looking for "adventure travel" to Lake Atitlán that want peace and quiet. If you are more accustomed to bougie traveling you might want to consider more traditional hotel as you do need to prepare for a little walking up the stairs to your room and no heat when it can get cold in November. Very picturesque and highly recommended.
Read More
Annalise
icon-Leisure
Leisure
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Perfect little hotel a short walk from the main part of Santa Cruz! Food was amazing, staff attentive, and we loved the hot tub and sauna (temsecal). Also very convenient right next to a tour company that took us on a kayak tour to cliff jumping!
Justina
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

I want am Ecological Experience and I got It!!
maria de jesus
6.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Well this a really eco friendly hotel... The view was great but there were 239 steps to our room, no wifi during our whole stay and one night without power. The hotel is actually better that the photos and food is quite nice. I wouldnt stay here again but it is a good option if this is your type of hotel.
Henry Carlo
icon-Leisure
Leisure
8.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

This property is beautiful but be prepared to climb a lot of stairs. My room was #6 and it takes about 10 minutes of climbing. Also, the property has no backup generator. There was no power during my 1st and 6th day. The showers were great though even if they are just solar powered. I stayed during the rainy season and the water still gets very hot. The dining options are limited so be prepared for that. The views from Santa Cruz are beautiful though that's why I prefer to stay in this town.
Read More
Joan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 115 week(s) ago

Hotels.com verified review

What a magical place, a little cabin nestled on the hillside overlooking beautiful Lake Atitlan. From my bed I could see Volcano Fuego erupting far away. Be forewarned, it really is up a LOT of stairs, and the water is solar heated so on a cloudy day it’s a bit chilly. Staff incredible. Good delicious. Magic.
Ingrid R
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 151 week(s) ago

Expedia Group verified review

I was never able to make it to the hotel. I tried to cancel, even though I knew the reservation was non refundable. There were unexpected issues in the country, which made it impossible to travel (roads blocked) due to protests in the county.
edward
icon-Family
Family
2.0
/10
Reviewed 209 week(s) ago

Expedia Group verified review

Poor attitudes and the staff doesn’t take covid seriously. Stay clear from this place.
Christopher
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 308 week(s) ago

Expedia Group verified review

The views were amazing, the cabin was cozy and the restaurant was very relaxing.
Verified traveler
8.0
/10
Reviewed 308 week(s) ago

Hotels.com verified review

This hotel is in a beautiful, quiet area. There is a lovely sun deck and yoga area overlooking the lake, and a cozy living room area with a wood burning fireplace by the reception desk. The private cabins have incredible views but are up over 200 stairs, so be prepared if you book one of them. However, for the price, some things could be improved on. The towels are old and ratty, and the bed linens are extremely old and have holes and/or mended holes. The blankets seem unwashed and are full of dust; I even found a couple dead insects in them.
Read More
SW
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 320 week(s) ago

Expedia Group verified review

Absolutely best place we have stayed at so far. We spent 5 nights living in paradise at isla verde. Riley, Olí and everyone at this hotel were fantastic! The rooms, less room and more private cabin were perfect for us and just what we were looking for. It was definitely nature surrounded. I will say this hotel isn’t for everyone since the cabins are built on the side of a hill and all are located up some outdoor stairs. If you are squeamish about living things (animals including insects and plants) you want like it here. But if nature and physical activity is your thing, the place will deliver and then some. Be ready to shower in a semi open bathroom since it’s open to nature and the water is solar heated, so in days of less sun the water is tepid at best, it was all well worth it. We were looking to get away from the bustling people crushed city and this place was just what we needed. The food was FABULOUS!!! I wish I could have kidnapped their cook and brought her home!! We will definitely come back.
Read More
Jorge
10.0
/10
Reviewed 347 week(s) ago

Hotels.com verified review

Had an amazing time at this beautiful gem! Staff was super friendly and accommodating, even calling for a private tour for us. Our bungalow was clean and beds super comfortable! The only drawback for me was that the kitchen didn’t open until 8am and being a coffeee fiend, I would have loved some coffee while watching the sunrise. But even then, I’d book again in a heartbeat!
Read More
Verified traveler
8.0
/10
Reviewed 359 week(s) ago

Expedia Group verified review

Great garden setting, right on the lake. Nice rooms and amenities.
Verified traveler
10.0
/10
Reviewed 374 week(s) ago

Expedia Group verified review

Quiet, peaceful ambient!! Perfect to rest! View to the lake and volcanoes is amazing!
Karin
8.0
/10
Reviewed 426 week(s) ago

Hotels.com verified review

Lovely cozy hotel on the lake. Great for natur, swimming and exploring. Bathrooms could use some upgrading. ,
Karin
8.0
/10
Reviewed 426 week(s) ago

Hotels.com verified review

Beautiful location on the lake with lovely views and gardens. Laid back and welcoming and the food was very good. The rooms were fine for the price but could use some sprucing up--particularly the bathrooms.
Jo
10.0
/10
Reviewed 439 week(s) ago

Expedia Group verified review

Beautiful natural setting- the perfect place for a quiet getaway. Set on the side of the mountain, the hotel and location are pretty rugged, so be prepared to climb some stairs. Staff are incredibly friendly and accommodating, although food and drink service closes up on the early side.
Number of reviews per page
20
40