Very nice staff. Convenient.

Room not big but quite comfortable, excellent location and service. Fair price

We stayed here for one night as a family. They allowed us to drop off our luggage early in the morning, so we could go and explore the city. The staff was very friendly and the room was very nice. Our only complaint is that we would have liked the room a bit cooler. Other than that, great location, great price, and great service!

The property abs or stay was great. I would recommend One Shot Prado to everyone!

Staff was lovely and attentive. Prime location. Comfortable room and bed. The condition of the room was a bit run down. They need to give housekeeping more time to clean the rooms and maintenance needs to do basic upkeep. I had problems with my shower drain; there was no body wash in the container when I arrived, the floor was so dirty that walking around in my socks I had long hair as well as a lot of dirt/dust/lint on them. The walls have a lot of marks on them (from dirty hands/feet) and other signs that the room was lacking in routine maintenance. For ex, the glass frame on the artwork in the room (which was very spare) was cracked and held together with scotch tape. The curtains too: servicable, but very worn out looking and very dusty, especially at the top. These routine things were kind of a bummer, because it was otherwise a very excellent hotel.

Was exactly what we needed. Great staff. Very friendly. Highly recommend. We booked balcony which was amazing

great location & staff. easy to walk to all attractions

It was simple and easy to use. Bed and pillows were comfortable

Not cheap given that we are traveling off season but the rooms are large by European standards and very clean. Location is great. Very near theater district and lots of nightlife

this reservation never appeared in my hotels.com app. I could not cancel and the hotel never responded to my emails.

Being a smaller hotel, it was quiet. The staff was very friendly and efficient. Its within walking distance of the Royal Palace of Madrid, the Prado and other attractions. We walked everywhere, most locations being less than a mile from the front door. There are lots of food and shopping opportunities conveniently located nearby. We would stay here again

We enjoy our staying Very friendly and helpful staff The hotel is situated at a nice area and a walking distance to many attractions

Photographs of rooms are misleading. We booked an economy room and had to pay to upgrade as the economy room was a box. I was expecting at least a window overlooking the street. They my have to be clearer about what the rooms look like and have the right photo explaining very clearly what to expect. Staff are great and very helpful and profesional.

Great location and reasonably priced

Location is superb. Was able to walk to most attractions and museums. Lots of dining options around the hotel. Would highly recommend to family and friends.

It was awful. Room small without sufficient lighting. Coffee machine down the hall. No food on premises. Room key wouldn't let me in on second night. Took 45 minutes to get into room at 11:15 p.m. Overpriced. Terrible stay.

The location was very good and the staff were friendly. The only negatives were the coffee maker in the public space, instead of the room, and the rainfall shower didn't have enough pressure. Otherwise, it was a very nice place with a comfortable bed and clean facilities. We would stay again.

Friendly staff, a very clean property and room, walking distance to shopping areas, restaurants and other main attractions for tourists. The only think I didn't like was that the room has no AC.

In a beautiful neighborhood with many places to eat and relax. Very clean and modern property.

We had a better room last time we were there. Big difference between the one we had before. All in all is a great stay . Totally recommend