Casa Del Sol Machupicchu

Explore Casa Del Sol Machupicchu
8.8
Very Good
From 754 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

9.6

Service and Facilites

9.2

Traveler Reviews Casa Del Sol Machupicchu

Number of reviews per page
20
40
Top reviews
TANIA
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

El hotel tiene una vista preciosa al río . La cama estaba muy cómoda. A 2 min de la parada del bus y 5 del tren. El staff es muy amable :)
Maria
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

A bit overpriced for what it is. Lovely views to the river, nice room but shabby bathroom. Good breakfast.
Barry
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location! Steps from some of the best restaurants, the train station, and bussing up to Machu Picchu. If you get a room facing the river, the views are magnificent. The constant roar of the river rapids makes for great sleep. The staff is very friendly and helpful. I have stayed in other hotels in this town, as well as looked into just about all of them. For the price, the suites facing the river are the best I have found.
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Robert
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with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

This is a well run, beautiful, family owned hotel. Everything about our stay here was perfect. I highly recommend this property if you are heading to Machu Picchu.
Donna
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

My husband asked for a wake up call that didn’t happen until 40 minutes later. Bathroom is dimly lit. Room is tiny. Book a room on riverside because front of hotel faces train track. River is loud so it will drown out train noise. First floor is pleasant with nice dining room. Hotel is very close to where train enters town.
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Andrew
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Not clean, very loud hotel right next to the railroad. Dirty and not a 4 star hotel or staff.
Andrew
icon-with Partner
with Partner
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The staff was incredibly ignorant they were not helpful at all. This is not a four star hotel. The Internet doesn’t work and you are right next to the train. The hotel is loud at night and none of the appliances work and the shower and pipes are old do not believe the pictures.
Noriko
icon-with Friends
with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Considering how crowded Machu Picchu Pueblo is, this hotel’s location is great. It may be right next to the train tracks, but at least it’s flat and there isn’t constant foot traffic. Anywhere in this town will be noisy - either from the trains or the river. Pros- staff will meet you at the train station to escort you to the hotel.(A very wonderful surprise). Friendly staff. Good breakfast selection. If you don’t see something, just ask. Good sized rooms. Cons- needs updating. The bathtub/shower is a bit scary to use since you need to use a step stool to climb into the tall tub. It also has a significant downward slope for drainage. Older folks will need to be extra cautious getting in and out. The Ecco setting is nice unless u want the mini frig to stay cold. The power turns off when the room key is removed from the slot. I was a little surprised they didn’t offer help with luggage when we checked out. We would have asked if we really needed help but we should have been asked considering this is a “nicer” hotel.
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CARLOS
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Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very friendly and helpful staff
Jesse
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great room with a great view and location
Dhrumil
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

⭐⭐⭐⭐⭐ Great Location, Smooth Check-in, and Excellent Service We had a very enjoyable stay at Casa Del Sol Machu Picchu. The location is excellent — just a short walk from the train station and close to the local market, making arrival and exploring Aguas Calientes extremely convenient.  The check-in process was smooth and welcoming. The front desk staff were friendly, professional, and efficient, helping us settle in quickly after our train journey. The room was comfortable, clean, and provided a relaxing environment after a long day visiting Machu Picchu. During our stay, the jacuzzi in our room was unfortunately not functioning. However, the hotel handled the situation very professionally and showed great commitment to guest satisfaction. They kindly offered complimentary drinks at dinner and provided a 20% discount on our meal to accommodate the inconvenience, which we truly appreciated. The on-site restaurant and terrace were also very nice, offering a pleasant atmosphere to unwind in the evening. Overall, a very positive experience with excellent customer service, comfortable accommodations, and a very convenient location. We would happily stay here again and recommend it to others visiting Machu Picchu.
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Osvaldo
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Nice boutique hotel with access to everything Machu Picchu!!!
JEFFREY
icon-with Partner
with Partner
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Hector met us at the train station,then brought our bags to our room. Hector showed us our beautiful room with jacuzzi . He then told us the wine was complimentary , upon check out he said the wine was 246 soles.We reluctantly paid it.
Ghassan
icon-Family
Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

very fresh and organic breakfast, helpful staff, nice view , close to everything love it
WOOJIN
icon-with Friends
with Friends
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Awesome property and the staff was very friendly and courteous. The hotel has a stunning view of the river and I enjoyed my night stay there very much. It fee very luxury.
Joseph
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Phenomenal!!!!!
Kristopher
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Best place to stay when seeing Machu Pichu
Andrew
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The room was spotless and one of the most unique views in the world. The staff really went out of their way from meeting us at the train station to get our luggage to finding us the very best guide for Machu Picchu. 10 of 10
Christian
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

The location was excellent and the view from my room was superb! My room overlooked the river rapids, which made for soothing sounds all night. The hotel staff was fantastic and lovely. I had a massage and it was probably in the top 3 best massages I’ve ever had! My only issue is that the air conditioning unit in my room would make a loud crunching/clicking noise every few minutes. I told the front desk about it and their solution didn’t work.
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Susan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Clean, comfortable, attractive room. Amazing view of the river. Worth paying extra for it. Breakfast buffet had very good selection and quality. Amazing service. Picked us up at train station and carried our suitcase to hotel. Did same on way back. One-minute walk to the bus stop. Would absolutely stay here again!
Number of reviews per page
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