8.2
Very Good
From 643 reviews
Cleanliness

8.6

Room Comfort

8.2

Location

8.8

Service and Facilites

8.8

Traveler Reviews Heights Hotel

Number of reviews per page
20
40
Top reviews
Sylvia
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Yes, the room was spotless but it is the friendliness of the staff that makes our stay most enjoyable. The wide choice of breakfast suits everyone. Unfortunately we found the evening dinners a little too rich for our taste on this visit. Previous visits have had more choice for the evening meal, with some more 'basic' meals available. However the chef was most accommodating when it came to catering for allergies.
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Marie
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

All was good apart from the weather thank you
Mark
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Parking is good service was brilliant
Vicky
icon-
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Rooms were a let down, dated and cold. Couldnt see out the windows as they were filthy. Staff were excellent throughout.
Karen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Everything was as we remembered from out first visit. 10/10
Steve
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Staff were fantastic
Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Nice room and the staff were friendly and helpful. We ate both nights in the hotel and food was excellent
Phil
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Lovely clean hotel looking a little tiered, meal on first night under seasoned and beef tough so could do better there. Room very warm ( why have the heating on n this weather.?). Kept running out of Prosecco But overall a nice stay .
Clare
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

It was very good for what I needed.
Nicholas
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Fantastic hotel. Every part of my stay was perfect staff very friendly and helpful, hotel and room were spotlessly clean, room was comfortable, breakfast was delicious. Far beyond my expectations.
Alison
icon-with Partner
with Partner
8.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Nice clean hotel and friendly staff. The food was excellent but there was no hospitality tray in our room. The decor is rather dated and the furniture was wobbly and old. It just needs an update but the view, the staff and the food made up for that.
Phil
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Amazing views over Chesil Beach and Weymouth. Breakfast was excellent and staff very friendly. The hotel itself feels a bit dated, stuck in the 70s–80s, and could do with a refresh.
Derek
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Good,friendly,welcoming staff
Gwen
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Gorgeous view of Lyme Bay. The perfect end point for this leg of our SW Coastal hike.
Geoffrey
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The view from the restaurant is spectcular. Food is good, rooms need a make over
Jane
icon-with Partner
with Partner
2.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Terrible nights sleep. Had paid extra for premium room. But the Bed mattress definitely needs replacing. Next night moved to a smaller room. But manager would not refund the difference in room price. Just offered discount on a meal if we dined with them, but would not say how much discount. So no way would we eat just to get a minimal amount off. No brainer. Terrible Customer Service.
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Derek
icon-with Partner
with Partner
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Fabulous position. Views amazing. Some of the friendliest and happiest staff we've come across. The rooms and dining area were spotless. Very impressed
Andrea
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Pros: The view is outstanding. There is always either the cafe, or the bar or the restaurant open. Cons: The rooms are outdated. Food is average and expensive. Drinks are expensive. Breakfast quite poor and if you want a cappuccino that’s £5 extra.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Lovely hotel great views
Sanjay
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Such a wonderful place, some lovely views.
Number of reviews per page
20
40