This is far from a 4 stars hotel. It looked better on the pictures than it is. The is no sauna/hammam/spa service available except for an offer 2 half-days a weeks… The breakfast was unavailable to us. It is irritating to pay the “ hotel price” we paid but to be ask to deal with removing the bed sheets and get the trash out. The pool is nice and it is walking distance from the beach and the downtown area with dining options.

It was an absolutely lovely stay!!! The people who work here went out of their way to help us! We will be back!!!

Muy buena ubicación y el departamento tenía todo lo necesario y mas

Very good value for money. Very friendly staff.

Decent accommodation for the price i paid

The staff were really nice and the room was clean and spacious ,overall great place to stay.

Very much enjoyed our stay, booked 6people apartment for family of 4 which was spacious enough for our 7 nights stay. Balcony was overlooking the co

Great location and spacious, we had a fantastic time in Biarritz and will be returning soon.

The staying and the rooms were great. But the reception hours not good= open mornings until 12 and afternoons after 5 pm. I arrived early afternoon after a train ride from Paris. The door was locked. I got a code to enter the hallway, but I did not know how to use it. Some other people staying there let me into the reception area.There was no info about a restroom. The reception opened exactly at 5pm .

Great location for a family break! The pool was lovely and warm, accommodation exactly what we needed. Staff were absolutely lovely and very helpful. Biarritz is beautiful but also don’t miss St Jean de Luz and San Sebastián across the border into Spain

The room was so tiny you could not open the door to the apartment all the way, it hit the small entertainment center. Same with the bedroom door, it got the bed, and to slide in next to the bed (too small to walk) you have to close the door. We had to push the dining room table against the wall in order to have space to sit. An apartment for 6 only had room for suitcases if you put them in the tiny kitchen. We were asked to inventory the entire contents of the kitchen or be charged for missing items. We were then told we had to remove any trash from the space and wash the dishes, though no dish/dishwashing detergent or sponge was provided. This property was a joke and I would not return. Prior to this my family and I had traveled through Portugal and Spain and had great experiences

We were greeted by a very impolite receptionist who snapped at us for not knowing there is a 400 euro deposit to be paid upon arrival. Telling us this is written EVERYWHERE. Which is not true, only upon very thoroughly checking the Hotels.com booking did I find that the deposit is mentioned in the Small Print area. Furthermore, we have been back for over a week and the deposit is still on hold, not ideal if you're low on money. She also did not give us the passcode for the front door so when we got back really late in the evening we were pretty much stuck at the front door until a very lovely German couple came and taught us how to get back in. Otherwise the place is nice, quite spacious and we were laughing the flat is massive but the furniture is even bigger. So the room is taken up by sofas and beds that are too big. It's also quite clean. But the pool was closed and the sauna and jacuzzi are only open in the daytime from 9:30 till 7:30 which is a pity because we'd have loved an early or late sauna session after a day out in the rainy breezy autumn weather. Anyway, all in all it was an ok stay, I slept well (which I never do in hotels). And we had a great time.

I’m super frustrated about this entire experience. I felt as if Expedia, and the place in general was unclear about what type of place this was. It is a short term ( weeks or months) rental, and advertised as a hotel. We were told on arrival we’d have to do our own cleaning or be charged 45 euros, the place was filthy, and we were charged for toilet paper. I cannot even believe my experience here, one of the worst I’ve ever had internationally.

The staff at reception were remarkable. Helpful, friendly and welcoming. Location is close to all amenities and yet quiet and peaceful

We loved our stay in Biarritz and the Lagrange. The building and apartment are very modern, clean and good value for money. We will definitely return

We booked an apartment for 6 people because the two of us wanted a bedroom each. As a result it was very spacious but still economical compared to those on the sea front. A good compromise since it was only a short walk (<5 mins) to the Grand Plage. Situated in a pleasant and safe area, with it’s own row of shops, supermarket, delis, bakery, laundrette etc. Good selection of bars and brasseries makes a nice alternative to the town centre. Made good use of small pool and sun terrace. Never seemed busy. Staff were very helpful on local area, travel, taxi booking etc and also very tolerant of our poor French.

There are some hotel services Residence Lagrange does not provide such as 24hrs reception (you get a key/code for out-of-office hours) or cleaning services (they come to check your room prior to check-out) but it is a comfortable, well located, nice place. It is walking distance from the beach and shops, staff is polite and they speak English, there is free parking in the few spots next to the hotel and has a pool (which is smaller than in their promotional picture). All in all, it is nice place for a family stay in Biarritz.

Check in was smooth, close to bus lines and the beach. There is a free bus that runs downtown which is nice, but doesn't run on Sunday. We were shocked to have to pay a pretty big deposit of 400 euro for the weekend. I must have missed that when I booked that you had to pay a deposit. The beds were very comfortable, but the pillows were not. Overall the stay was good and I would stay there again. Also wifi is not free.

It was ok. It's not a hotel. And it's very annoying that the reception is open for few hours everyday and the staff are not so helpful and they don't know so much. The Location is good. Not far from the beach.

We had not been to Biarritz before and after one week still had many things left to do so we will go back another time , The weather was poor just one day so we spent half a day in the sea life centre , the best we have ever visited it really was fascinating . Everyone was friendly , the shops are good , the bus service was excellent . The only downside is the lack of toilet facilities and in restaurants and the sea life centre, always men and women have to use the same loo and queue together which is bazaar.