Colonial Square Inn & Suites

Explore Colonial Square Inn & Suites
6.8
Pleasant
From 1,002 reviews
Cleanliness

7.2

Room Comfort

7.8

Location

10.0

Service and Facilites

7.8

Traveler Reviews Colonial Square Inn & Suites

Number of reviews per page
20
40
Top reviews
Stephen
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything one needed for a one night stay
Dan
icon-with Friends
with Friends
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

A/c was poor, but did keep the room cool.
Shelley
icon-
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

.
Dale
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Would like a bigger breakfast choice. Have stayed there many times over last 30+ years
Amanda
icon-with Friends
with Friends
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I DO NOT RECOMMEND THIS HOTEL - I stayed here before a couple years ago and it went way down hill. Lots of folks that have longer term stays that clearly struggle with addiction. There were several drug deals and consumption outside of my room. My room was stuck in the middle between 2 folks that are struggling with addiction. I informed the front desk after my first night after being kept up all night and they didn’t do anything about it. I informed front desk after the second night (a different guy and security personnel) and he seemed to take my complaint more seriously. It is definitely not a safe place to stay. Outside of that, my room wasn’t cleaned my and towels were not refreshed. I had to ask for fresh towels several times in order to actually get some. I will not be staying here again.
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Rod
icon-with Partner
with Partner
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We ended up leaving at 8pm without being refunded because the environment felt completely unsafe due to outdoor activity around the hotel. Totally disgusted.
Rod
icon-with Partner
with Partner
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I just wanted to let you know how totally disappointed I am about your hotel. We were booked in, got into the room around 3pm on July 2, there were a few people loitering around the outside door to our room. Didn't feel safe, as they looked to be non patrons(homeless) of your hotel. We went out again, around 4:30 pm, and there were more people sitting under our window on the sidewalk. We returned around 7:30pm to find, once again, approximately 6-9 people sitting on the sidewalk. We were very concerned about the safety of our persons, and our vehicle. So I went to the front desk and asked what the situation was with all the loitering. I expressed how unsafe we felt, the staff member said there was security overnight, starting at 7:30 pm , it was approximately 8pm at this time and the security was not there. So, I asked if I could be refunded my room rate, and we would leave. He said it couldn't be refunded, because I booked through Expedia. I contatct Expedia and they said they couldn't refund me either. I ate the loss of the room rate, and we left. Your situation at that hotel, will cause me to never stay again, and to make sure I let those that I know to never stay there. My son had a reservation for the following week, which he has already cancelled. Totally disgusted with your hotel.
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Kamiar
icon-
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Breakfast was not perfect. The surrounding area was not so clean
Patricia
icon-with Children
with Children
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This place is disgusting it say breakfast included but really they gave you cold sandwich & 2 juice box. Room are disgusting blood stains in the bed sheet table is falling apart and also this is more likely a Crack house place. Someone knocking at our door waking us up asking for some cracks!!! Not safe at all called the security staff. Picture & website is very deceiving not very clean. Terrible and price what we paid for is not worth it.
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Dale
icon-with Partner
with Partner
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

There was loud late night party and barking dogs till 3:30 am. Have stayed there in past without any complaints. Will think twice about future stays
Jennifer
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Hotels should get rid of the part that says breakfast included, there isn’t one. Pros - the beds were comfortable, the appliances were new, it was nice and quiet and the a/c worked. Cons - it shares a parking lot with some sketchy looking businesses, there are unpleasant odors in the hallways, and too much air deodorizer was used in our room. Overall, an economical, okay stay for one night.
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Jeremy
icon-with Friends
with Friends
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room was good for a one night stay. No thermostat to adjust the temp in the room. No open windows available and the shower had a loud squeal when using it. Otherwise nice place and close to many places to eat.
Mel
icon-with Children
with Children
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I liked the location as it was close to where our event was being held at. It was also close to some good restaurants.
Randy
icon-with Children
with Children
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Had to ask to get room cleaned n for towels. Noisy outside thru out the nights
George Kafui
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It was the worst hotel I have ever stayed in. Smelly rooms, supplies were non-existent, and the AC didn’t work.
Brian
icon-with Partner
with Partner
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Room was filthy, noisy all night long, never staying there again!
Danna
icon-
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This property needs to be better maintained, and it needs a lot of work to update it… The beds that I had in need to be replaced. They were barely adequate… I ended up sleeping on top of the pillows in order to find some sort of comfort… Would I stay here again in the future… No, not until there were some definite upgrades done here.
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Keith
icon-with Partner
with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The hair dryer in the bathroom did not work. There was no conditioner for the hair. The parking lot has cigarette butts all over the lot.
Dwayne
icon-with Partner
with Partner
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The property was nothing like what was advertised. There was graffiti, dumpsters and garbage all around the building and it appeared that they rented units out long term to low income (flags in windows instead of curtains, etc.). The attached liquor store, bar, restaurant and pub (all also covered in graffiti) were the most prominent part of the hotel as you approached. One was left wondering if they rented some rooms by the hour .
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Jocelyn
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Price was right.
Number of reviews per page
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