The accomodations and bathing area are a bit worn, but this is reflected with the price. The service is exceptional however, and I really enjoyed the onsen. Onsen is tattoo friendly which I needed. There is a smoking area within the building. It was a nice, traditional experience; the breakfast was particularly interesting.

I booked this ryokan as it was the most price friendly. The owners were super friendly and helpful, even though we had to talk through google translate as my japanese wasnt good enough. As others mentioned the stairs down to the hot springs (ast least for the female side) felt a bit dungeon-y. But the hot springs were amazing. The room was a bit older and you could tell there was some normal wear and tear from over the years but if i would definitely recommend it.

This Ryokan does not do food of any kind. Inaccurate description on expedia. It is close to everything in the area.. Yukatas provided are quite small. Onsen is small but adequate. Bit wear and tear but expected for old building. Staff where polite and helpful.

We loved this ryokan. It was beautiful, well-located, and had its own onsen. Also there’s excellent hiking nearby. Perfect!

This Ryokan is not fancy or modern but was perfect for what we needed. We wanted a traditional experience and a few days away from the sounds of Tokyo. Kamiobo is located in the neighbourhood of Aroma Onsen, a quiet village just outside of Kobe. Kamiobo felt like we were staying at a B&B. It was comfortable, unique and traditional. We used the Onsen every morning and night and they had no issues with our tattoos! Each morning we drank our tea in our sunroom which was a nice way to start the day. Sleeping on the floor was quite the experience but this stay will definitely help define our trip to Japan. Only negative is that Aroma Onsen is a bit of a sleepy town, restaurants close early and there are limited food and drink options after 8pm.

Pleasant stay at a traditional Onsen. The baths were very relaxing and room was clean. Only issue was lack of any meal service.

For the price I expected there to be some food. I was surprised to find there was none and was disappointed with Expedia's description. Most of the overnight guests eat in their hotels and ryokans, so finding a meal is difficult. The bath water was excellent--but that is shared by all the lodges. The bathroom, on the other hand, down cold concrete steps, was simply a bare, tiled room with two tubs. The price is probably common to the area since it is so famous, but compared to all the other places I've stayed at in Japan, I did not think the value was there.

Good location, nice and big room. The bath is wonderful and all staffs are friendly.

The food and service was amazing - we had traditional breakfast and kaiseki and beef sukiyaki for dinner and really enjoyed it. The hotel was well maintained and the room was spacious and clean. Staff was very friendly Thanks for such a wonderful and relaxing stay! We cannot wait to come back!

Room and staff were great. Probably not the best onsen experience (water was good - the place itself, with the spa, a bit gloomy), but still nice and relaxing hotel.

A very good Japan traditional style, well keep condition ! Good location and warm service. Room are comfortable and clean too! However , ........ just don't ever try the spa!

温泉は大人4人ギリギリくらいのサイズでしたが、幸い夜風呂/朝風呂とも1人で入れました。かなり熱かったですが泉質の良さを体感できました。温泉街の真ん中にある好立地にも関わらず和室でも終日静かで落ち着いて過ごせました。イメージ通りの旅館の朝食でも楽しめました。

A bit grim I'm afraid, very worn, it really is time that it had an upgrade of some sort - everything about it was shabby and worn down. I'm sorry to say that but it wouldn't be fair on others if I didn't. Clean but that's about the best I can say. There is no 'spa' and no 'massage' as advertised which I established before arrival, the public bath is pretty grim. My room door didn't lock, it did from the inside but not the outside - they must know, I wasn't bothered as I consider Japan very safe and I had nothing to take. Room basic, futon and duvet, very comfortable and lovely fluffy duvet. No shower - it may be that you are expected to use the one in the public bath' but it was a hand held hose so impossible to wash my hair and hold the hose. No kettle but a flask with hot water for the powered green tea. First time I've had no kettle (first time I've had no shower!) Very central, so perfect for exploring the area - it was only one night so it was ok, I wouldn't have been happy had it been any longer. The area shuts down at 5.30 which was a bit of a surprise.

親切的服務，體驗日式風情

素晴らしい温泉。ゲストが多くはないのか、出会うこともなく、静か。アクセスも最高

大浴場は良い．部屋がバス付きでないことは最悪．手洗いのお湯も出なかった（個別加熱方式で，従業員がスイッチを入れ忘れていた）．部屋からの眺望も良くない．

仲居さんがおしゃべりなおばさんな感じを受けましたが、他はとてもよかったです。お風呂も気持ちよかったです。

比較古色古香，榻榻米的房間住起來超舒適，住得很舒適哦！

両親の供養の巡礼途中で宿泊しました。有馬は道幅が狭く、複雑で、散々迷ってようやくたどり着きました。少し古めかしいお宿でしたが、お部屋は広く清潔で、くつろげました。お風呂は、源泉に一番近く、濃厚で、一日中歩き回った疲れがすぐとれました。二日間冬日のような寒さでしたが、冷え性を忘れるくらい身体が芯から温まって快適に過ごすことができました。朝食も美味しかったです。お世話をしてくださったおばちゃんがとても親切で親しみやすかったです。 方向音痴で散々道に迷って到着が遅くなってしまい、迎えに来てくださった方をずいぶん待たせてしまい、ご迷惑をかけてしまいました。ごめんなさい。

房間很好，但溫泉房是一間密室，而且感覺很舊，而牆壁因被礦物黏附，感覺好像不大舒服。不過金泉泉水真的很好。