Overall Ratings & Reviews The Langham, Chicago

The Langham never disappoints. 5 stars!

Location is fantastic. The decoration is beautiful. Rooms are large and very comfortable with luxurious ambience. The riverfront views are superb! The staff is very professional and polite.

So we came here for a quick night and the experience was better than what I saw on Expedia itself. The pool was unexpectedly not so cold. The hot tub was super relaxing. We ordered food from the pool room and surprisingly it didn't take long. The room was spacious, bath was fancy. The best parts were that someone randomly gave us cookies for free in our room! Also figured out that there are kids robes!!!! First hotel I've ever seen that has kids robes!!!!! I definitely recommend this hotel!!!!!

Staff and service are extraordinarily!!

The room was very clean and the maid even filled the ice bucket. Was very pleased with my stay.

Great!

Absolutely amazing edifice. A true gem! Whatever you guys are doing stay the course. Dreams really do come true at The Langham!

Great welcome

We had such a fantastic time celebrating my husband’s 60th birthday at the Langham Chicago! Our stay was incredible, and we truly wish we had more time to enjoy the pool and all the other amazing features. The food was delicious, and the service was simply outstanding!

We were warmly met at the entry. Check-in was a breeze. The room was beautiful comfortable and we thoroughly enjoyed our stay.

Exceeds expectations. Great value for the quality of service and product. Will be my first choice when traveling back to Chicago. The location nearest to the North Loop could not be beat!

Staff, hotel and its amenities were excellent.

Well located hotel. Friendly staff

Exceptional in every way

Just ok

This hotel has such nice amenities and the service is impeccable. The room was very clean. The bed so comfortable and the shower was great. This is our second stay here and it is our new favorite hotel in Chicago!

They delivered on their 5 Stars ratings. From the staff to the the stay & location, all was superb!

The best the best the best u will not regret your stay. Everyone was so nice and pleasant.... I will be back.

Chose the langham based on excellent spa reviews. When we went down to the spa the pool was full of kids and water was everywhere. It was the opposite of a spa environment. We asked to be sure we weren’t in the wrong area and the person we spoke to in the spa did not care one bit about the state of the pool and hot tub area. We listened to children next door and woke up extremely early the next morning to kids again and a screaming toddler. The outlets near the vanity were loose and had to be held in place in order to use a dryer or anything else plugged in. Called twice to the front desk and the phone rang and rang. Not the experience we were expecting or hoping to have and after the response from the spa associate and unanswered call we didn’t bother to talk to someone else. This felt like an upscale holiday inn at Disneyland

One of the best hotels we have ever visited. Perfect location and everyone on the staff was very professional. The restaurant was great and they had a coffee bar in the lobby. We loved it.