9.8
Exceptional
From 88 reviews
Cleanliness

9.8

Room Comfort

9.8

Service and Facilites

10.0

Traveler Reviews CLASSYC Hotel

Number of reviews per page
20
40
Top reviews
Michael
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Fantastic stay. Thank you.
Jennie
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely breakfast, great service
Barbara
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

When we are traveling to a new country for the first time, we prefer to stay in a hotel that features informed staff, clean rooms, comfortable beds, and tasty meals. In Hanoi, the CLASSYC Hotel checks all those boxes and more! Every staff member we interacted with, from the front desk to the dining room to housekeeping was exceptional. They clearly hold themselves to a higher standard. They reached out ahead of our trip and helped arrange seamless airport transfer. And booked a terrific walking food tour. The breakfast spread is bountiful and daily housekeeping kept our room sparkling clean. We’d like to give a special shout out to Arthur who helped us navigate Hanoi each day. Stay here if you want a home away from home!
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Christyanne
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location in the Old Quarter, close to Hoàn Kiếm Lake and Tạ Hiện Beer Street. Excellent, excellent service from the front desk team.
Jina
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good service, modern and
Trent
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great room, wonderful staff, and good accommodations. The bed was comfortable, the tub offered a great relaxing experience. The staff provided great service throughout our stay.
Tim
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

We had great interactions with all the staff especially Fancy at the front desk who frequently checked in with us. The hotel is conveniently located within Old Quarter and is clean and well organized. The breakfast offered a wide range of options and I was able to refill my water bottle at the front desk.
Stacey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

All round great place with amazing staff
De Quan Alex
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The staff were very friendly and approachable. The room was clean and met the requirements for a stay.
Ziyaad
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Service was amazing all round, and Amelia specifically was great.
Diana Marcela
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Excellent customer service
Fabio
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

The location is perfect, and the rooms are quiet and well designed, but the real highlight was the incredible staff! From the moment we arrived, the team was warm, welcoming, and attentive to every detail. They truly went above and beyond to make us feel at home, offering excellent local recommendations and assisting with everything we needed.
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Dana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Wonderful and modern hotel that is spotless. Air conditioning works well. Hotel looks new with the nicest staff. Excellent breakfast that changes daily. Pho is better than most restaurants. Across from a great cafe and many dining choices. Close to main shopping and major food streets. Only issue is that like most of Hanoi, you have a mix of modern and developing properties. However, the area is very safe.
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Kevin
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

O
Robyn
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

From arrival to departure everything was perfect. Rooms are immaculate and modern, small, but have everything you need. Breakfast is delicious and extensive menu. Range of onsite meal / drinks options. Location is central and easy to walk to any location in the old district. Staff are amazing and there to assist before you know you need assistance; this was one of several hotels we stayed at during out visit to Vietnam and is easily the best - we will use it again and recommend it to anyone. If you have the budget, book the bigger rooms.
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Dao
icon-with Partner
with Partner
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Great value
Fred
icon-Leisure
Leisure
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

I stayed here for six days in September 20 25. Everything about the hotel is excellent! It is a small boutique hotel. The room was clean and quiet and comfortable. The free breakfast every morning was outstanding! It’s in the heart of the old quarter so it’s easy to walk to things. The best part is the staff was incredibly kind and helpful. They made my trip much better!
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gayleen
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Awesome accommodation, Tracy at reception was great & helpful, all the staff were terrific, definitely recommend
Robert
icon-
8.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Good location, friendly staff, nice breakfast!
Kieron
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Absolutely amazing staff who couldn’t do enough for us- even escorted us to our next hotel to meet our tour group! Possibly the best experience I’ve ever had anywhere
Number of reviews per page
20
40