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Traveler Reviews Ace Hotel & Suites
Number of reviews per page
20
20
40
40
Customer reviews
CP
Chelsea P.
Romantic
8.5
/10
Reviewed 336 week(s) ago
Super comfy sheets! Such a huge TV they got there, perfect for watching Netflix. Breakfast buffet was awesome. Will definitely be back!
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Mary Grace Biteranta Desuasido
8.5
/10
Reviewed 360 week(s) ago
My father had his birthday celebration here and had a good time. Service could be better though had they offered a room upgrade
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MG
Mary G. D.
Family
8.5
/10
Reviewed 361 week(s) ago
Room was spacious but needs more cleaning.
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rm
ruby m. c. b.
Romantic
8.4
/10
Reviewed 365 week(s) ago
Love the experience, but the room is a bit dusty and the water shower is leaking
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RL
Rachelle L.
Family
8.5
/10
Reviewed 369 week(s) ago
We love the cleanliness of the room most specially the breakfast buffet. suit for the price 😊
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LC
Lady C.
Family
10.0
/10
Reviewed 372 week(s) ago
This is our 2nd stay here. Never fails to satisfy us. We are very thankful for the complimentary cake and door-to-door "Happy Birthday" song from the staffs! Exceeds our expectations. Ace Water Spa is great for those who doesn't into swimming, like me. Their water spa will give you better reason to stay in pool for hours! Even my "high-standard" hubby admitted that it was really an amazing experience. Kids love to come back again!
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Z
ZENAIDA
Family
6.1
/10
Reviewed 373 week(s) ago
The flush of the toilet is not functioning same with the vitae. I used a pail in flushing the toilet
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eg
erwin g.
9.1
/10
Reviewed 389 week(s) ago
Check in process was seamless. They place is very accessible and have restaurants nearby.
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Tess A.
Family
9.7
/10
Reviewed 394 week(s) ago
The room was so restful and clean. The staff were very friendly and helpful. Dinner buffet was really delicious. I truly enjoyed my stay with my family.
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Lenny S.
Family
9.7
/10
Reviewed 395 week(s) ago
Very Accomodating! Worderful Staff. Would probably come back.
+2
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Diane M. B.
10.0
/10
Reviewed 400 week(s) ago
we and our kids enjoyed the hotel and water spa. will definitely go back again here next time .. we are super happy. i will recommend this to my friends and family
1 people find it helpful
JP
Jessel P.
Family
9.1
/10
Reviewed 411 week(s) ago
It was our second time and just the same it was amazing.🙂 Superb service.
1 people find it helpful
CC
Cessa C.
Backpacking
9.7
/10
Reviewed 412 week(s) ago
Accommodating staff. Great ambiance and stress free environment.
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MA
Mark A. d. G. S.
9.1
/10
Reviewed 420 week(s) ago
Great hotel facilities and water spa.
Attentiveness of phone operator/front office worst. Try to call them out by phone nothing. Try to call them by hotel phone nothing.
1 people find it helpful
IF
Irene F.
8.5
/10
Reviewed 424 week(s) ago
One of the great hotel in the Philippines near everything have a lot of things to do everything is here :-) superb
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RS
Raymond S.
8.5
/10
Reviewed 424 week(s) ago
Hotel was fantastic great food
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MK
Maria K. S. T.
Family
9.7
/10
Reviewed 427 week(s) ago
Room is spacious. Buffet breakfast is really good. Checking in is hassle free. We enjoyed our stay here! Will surely go back to this hotel.
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CA
Christine A.
10.0
/10
Reviewed 428 week(s) ago
One of the best hotel we ever visited. I like how accommodating from manager to staff. The food is really good. Hotel is well maintained. Room is big. What really makes me love it is the staff they have.
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JF
Janine F.
Romantic
9.4
/10
Reviewed 428 week(s) ago
It was nice, love the room. I booked for deluxe but they upgrade it to Junior suite for free. Love the breakfast tho its crowded. service was great, I even asked for a bottle opener. ❤
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AJ
Aubrey J.
10.0
/10
Reviewed 429 week(s) ago
Great experience especially the water spa but it is not included in the package so you need to pay for it. They give discounts those who stay in their hotel.