Overall Ratings & Reviews The Falmouth Hotel

front of house and public rooms were excellent. We were on 4th floor where refurbishment has not yet been done.Room was small. rotten windows not shutting properly and needs redecoration. There was no housekeeping at all for the 3 days of our stay. The bin was not emptied no clean towels. The comfort tray not refilled. It was not reported at time as we daily expected it to be done. disappointed as a hotel of this quality and reputation did not live up to its status.

A traditional upmarket British seaside hotel which has clearly seen better days in its past, but appears to be attempting to get them back. Property shows signs of being tired in places, bedrooms are 3 star in particular, but the staff were exceptional and clearly well trained. An excellent venue from which to enjoy the town's Shanty Festival.

Lovely stay for the sea shanty festival. The only annoyance was lack of room service and the long queues to get a drink. The first time that the festival had been hosted here so guessing they underestimated how busy they would be! Great staff. Castle beach just opposite is lovely for a swim

Beautiful old building which has been partially renovated. The single room I had was functional but I look forward to hopefully having one which has been “done up” on my next visit. Great location. Restaurant, bar and Reception stand I dealt with were outstanding. Service excellent. Friendly and extremely helpful.

Overall, a fabulous stay. I was taking part in a 2 day sport event nearby. Gorgeous location and such a charming building. Check in welcome was delightful and I was given an upgrade to a suite which was huge with fabulous sea views and very OTT fairytale furniture- I felt like Belle in beauty and the beast! I used the pool which was lovely and quiet, the hot tub hasn’t worked for some time and the sauna and changing rooms are tired. But I was grateful for the facilities. My issue was that there was a function that evening with a live band followed by dj and j was directly above. The music was so loud I couldn’t watch the tv, let alone try to sleep. The band were fabulous and had I not been desperate for sleep I would have tried to join the function! But it really did prevent the restful evening I needed. I did call the night porter who let me know the music would finish at 11:30, which it did shortly after, but it meant I got very little sleep and was up and away early the next day. Service at breakfast was fabulous and check out experience was good, with the receptionist apologising for the noise . I would definitely return, but would check for functions and room location.

Lovely traditional old hotel. A little tired in places but generally in good order . Bar prices expensive but everyone was very friendly and helpful.

It was nice

Beautiful place to stay friendly staff very welcoming and very helpful

When we arrived and were shown to our room it was very disappointing. It was nothing like the photos on the website, very tired, stained furniture. We paid extra for a sea view but the window was chest height so although there was a view you had to be standing up to appreciate it. The windows barely opened as there was a bunk bed built in to the corner of the room level with the window sill so would be a safety issue but still it was boiling in there. Very old furniture, very old small tv. We had booked for 8 nights and my heart sank. I went straight to reception and they were fantastic. Gave us a voucher for some drinks in the bar and promised to move us the following day, which they did. Breakfast was an experience. You wait to be seated then there’s the longest wait for coffee, tea and whatever you’ve ordered, after waiting for someone to take your order in the first place. On the first morning, the continental breakfast consisted. of 2 croissants and some pieces of cheese and some ham. The juice had run out altogether! Very unsatisfactory in this day and age and especially for £200 per night! The carpets in the corridors are worn. The pool area is not particularly inviting, quite dark and not smart at all. The saving grace to this hotel is the fantastic lady on reception. She greeted us every day with a smile and a chat. Offered information in the local area, she herself is Ukrainian. We deliberately missed breakfast on 3 occasions and had breakfast elsewhere.

No

Stayed for a couple of nights and loved every minute. Really friendly staff & great location. Third time that we’ve stayed at The Falmouth and it never fails to be a great stay.

Loved our room, lots of space, king size bed, sitting area inside and a great balcony with sea view. Great place to watch the world go by and relax, and 15 mins to bars and restaurants. Easy access to coastal path

Great hotel in a great location, couldn’t fault the service - stayed for a weekend visiting my daughter in University

Me and my wife really enjoyed our time again at Falmouth Hotel, we look forward to going back in October for our wedding anniversary. Regards John & Jenny

Lovely overnight stay in Falmouth. Hotel is situated on the sea front with gorgeous views of the bay and within easy walking distance of the shops n restaurants in the town. Having booked an inland double room we found upon arrival we had been upgraded to a sea view suite which was like our own apartment with seperate living room, bathroom with jacuzzi bath and an enormous bedroom with king sized bed and ornate furnishings. We booked an early evening meal with view of the sea. Both our evening meal and breakfast were lovely. Staff were so friendly and helpful. Highly recommend you check out the hotel deals.

The mattress on the bed was saggy and lumpy. The pillow from Asda was old.Both should have been thrown out a long time ago. There was also an issue which we have agreed not to go into on line but people with health related problems should not be in that room. We were overcharged in the restaurant-we did not eat in the hotel after that.

Good location for accessing Falmouth. Great views from the bar and dining area. Service was a bit slow and a bit hit and miss. Our room didn't get made up on the last day of our stay.

Clean and comfortable with a very welcome upgrade , staff are friendly and food is fine . Could do with updating though

Public areas were attractive and comfortable. Service was excellent and staff were friendly and accommodating. Limited choice of food. Room was clean and comfortable but cramped.

Brilliant stay. We went for our anniversary and loved it. Will deflated go again.