Overall Ratings & Reviews The One Hotel Ben Thanh

Nghi was so overwhelming!! See you next time

The staff are very friendly and enthusiastic.

Receptionist is enthusiastic, ready to support guests, clean rooms, convenient location to move to places

Booked at Ly Tu Trong branch but close to check-in time, they said that the room was late so they couldn't deliver it and forced the guest to go to another branch. Because it was close to the time, I agreed and requested a room without a love seat. But when I checked in, the room had that item, so the branch staff said they didn't receive the information. I requested to change to another room and it was resolved, but I don't like the way of working without information between branches. Furthermore, the elevator to the 5th floor has a broken light, so they have to inform the guest when checking in so they know, the guest has to walk from the 4th to the 5th floor with a narrow staircase and a bulky suitcase. Hopefully, the next time you experience the hotel, they will pay attention to fixing the above points.

The hotel is conveniently located, the receptionist is lovely.

Staff is enthusiastic and friendly, the room smells good when you walk in.

If there is a promo price, the room is even better and can be recommended to others. The location is good, but the receptionist and room are quite okay.

I had a great vacation. The hotel is clean, and the staff, from the housekeeping to the front desk, are very warm and friendly. My room has a beautiful view, it's centrally located, and close to the famous attractions of Saigon

We would like to extend our special thanks to the hotel staff for recommending a nearby restaurant with many delicious dishes and memorable experiences. This trip was successful in part thanks to your enthusiastic support

This is an excellent place to stay in a bustling city! The location is fantastic, with popular restaurants just around the corner. Taxis easily knew the address. The apartment was clean and fully equipped with everything you need.

I only stayed for one night at this hotel because I had to return to the you. S. The next day due to a change in my schedule. Fortunately, the hotel staff assisted me in calling a taxi late at night, and I was able to make it to the airport just in time. I was really impressed with their service.

The room I stayed in and the hotel lobby, in general, were both cleaned very thoroughly and carefully. The staff may not always smile, but they are very attentive to our requests.

This hotel is very flexible with check-in and check-out times and never made things difficult for us. It's easy to see why they are always fully booked and busy—they are very friendly towards tourists like us.

Although I booked the cheapest room type, I was very surprised by the result I received. The bed is spacious and comfortable. I've stayed in several hotels in Vietnam, but the beds were very small, so I can say this is a big plus for this hotel.

The room is quite new. Although, in my opinion, the room's architecture is not very eye-catching, it is fully equipped with amenities. The best part is that there are many restaurants and shops around this apartment, all within walking distance. Very convenient!

The location was excellent, with numerous restaurants and cafes nearby, making it easy to get around. The staff was incredibly responsive and friendly, adding to the overall great experience.

The hotel we stayed in wasn't very big, but it had everything we needed. It's a clean, cozy, and beautifully designed space with a great atmosphere. When we're back in Ho Chi Minh, we'll definitely stay here again.

The service here is amazing! Check-in was very easy, and the staff supported us wholeheartedly with a cheerful and friendly attitude. I thought it would be hard to find a quiet and comfortable place to rest until I booked this hotel.

My wife and I had a wonderfully peaceful and comfortable stay here. This charming property is nestled in the heart of a vibrant part of the city, yet it feels like a quiet retreat. It's easy to find, conveniently located, and just a short walk from a lovely park and plenty of fantastic dining options.

We absolutely love the atmosphere of this room! It has such a romantic feel to it. Everything was spotless and well-organized – the room was cozy, the bathroom was clean, and the bed was incredibly comfortable. Highly recommended!