Overall Ratings & Reviews Hôtel Koh-I Nor by Les Etincelles

Beautiful property in a stunning location & super facilities with easy ski in & out

Gr location for skiing

** Relaxing ** Staff very helpful ** excellent facilities ** simple exit to ski area We used the Spa for relaxing massage. Leah was such a professional host and I felt great after her massage. I will be returning to this hotel for sure. 5* hotel and gave a 5* service. One area that could be better was the menu in the main restaurant. I suggest offering some classic dishes for dinner. Also a good idea to have salt and pepper on the tables instead of having to keep asking for them. This wouldn't stop me returning. Beautiful hotel and staff.

Excellent hotel. Rooms were clean, spacious and with great views. Reception staff were incredibly helpful before and during our stay - sorting out everything from ski lessons, passes, restaurant reservations etc. Good quality ski equipment from an on-site ski shop with super helpful staff working there.

Nice hotel good potential. Ski shop great and shuttle drivers great. Rooms don’t get “cleaned” and sheets and towels not changed unless ask. Staff not helpful and spa is extremely poor. No staff no towels, not open on time. Asked front desk for help many occasions and got nothing. Live music once in a blue moon so don’t be deceived. Bar staff efficient. Outside balcony and no atmosphere or music. All staff do all jobs not really sure who’s incharge here. Ski in ski out very narrow in and out. Wouldn’t stay here again.

Very good stay. Loved the ski in/out direct from the ski room with a very helpful ski shop staff. The room was a great size and fabulous views with afternoon balcony sun. The pool and sauna are a bit tired. And so were a few other common parts and the breakfast was more 4 star than 5s. But overall very good. And thanks to the General Manager who was always very welcoming

Over priced and over ranked The staff r nice but in the area the service is zero, so for them it s good. Very far from main, not convenient, stuff doesnt clean good. U can rate it 3.5 not even 4. Price is sooooooo high for such a hotel, nice building yes but the service is not 5 stars at all.

Amazing Hotel, The location is not in the center but they have a Shuttle service that can drop you and pick you up from everywhere at anytime. The only feedback I have is that the Jacuzzi in the amazing SPA is not hot enough, sometimes it felt almost cold. but other then that it was AMAZING

Excellent staff and wonderful location

Most of the staff was great, helpfull and nice. A few were not, almost rude. The facility is great, comfortable, clean. Does it justify the cost. No! We booked very late, so didn't have a choice, but if you book early enough I don't think this is hotel is worth the cost

The staff were amazing and did their best to make our trip a wonderful one. They accommodated all of our requests always with a smile. The facility is absolutely amazing, you can see that they thought about everything.

Beautiful hotel in amazing location. Good fantastic, spa was lovely and the staff are very attentive and helpful

Ski in - ski out hotel with great food and drink. Rooms were large, clean and comfortable. Amazing staff who go out of their way to help and assist to make your stay more memorable. 5 Mins walk from the center of Village which is nice, hotel have a free shuttle that would drop you off and pick you up if require.

This hotel is run by one of the most professional staff teams that I have ever encountered. Without exception every employee that we dealt with went out of their way to be helpful and courteous. It seemed that nothing was too much or too difficult if it meant the guests enjoyment of the hotel was increased. In addition extra touches such as laying out your skis out in the snow ready to jump straight on, or serving your dinner in the lounge so as not to miss the world cup game were greatly appreciated. Excellent facilities and gourmet dining complete the package. Well done guys. We were impressed!

Overall the hotel was excellent, friendly staff, good food and great facilities. The ski-in-out experience was superb but not suitable for learners. The children’s playroom was a little cold and soulless and could do with an update. The carpets in the rooms could use a really good hoover. The chef was more than happy to provide infant meals and portions, very welcome. I would rate the overall experience as 8.5/10

Amazing staff - always smiling and very helpful. Food excellent and very comfortable stay.

The staff is the nicest and most attentive of all of France. Really went out of their way to be friendly and resolve anything and everything.

Liked the staff. I think the price was too high. Breakfast wasn't at the same level of other 5 star hotels in the same resort.

THE SHUTTLE TOOK 40 MINUTES EVEN THOUGH THEY SAID IT WILL BE THERE ANY MINUTE. I KEPT CALLING ONLY TO HEAR THE SAME ANSWER. WHEN IT FINALLY ARRIVED MY GIRLFRIEND WAS SICK FROM BEING OUT IN THE COLD. WE COULD'VE TAKEN A CAB IF THEY TOLD US IT WILL BE THAT LONG. I TALKED TO THE MANAGER AND HE SAID HE WILL CREDIT MY CARD $300, HE NEVER DID SO I HAD TO DISPUTE THE CHARGES. NOBODY WANTS TO BE LIED TO ON VACATION!!!!

Location with ski in/out was fantastic! The complimentary shuttle service was super too. The young man who checked us in/out was helpful and very friendly. However, one of the young ladies at the front desk was not so friendly and even a bit off putting. Breakfast was tasty and staff was efficient. Overall a nice place to stay!