It's my first time staying at Hotel New Wakasa. I travelled with my husband and two kids (10 and 15 yo). We took train and walked about 15 minutes to the hotel. We have booked the room with our own tub with mountain view. We were greeted by the friendly staff. They took us to the room. There were some complimentary drinks for adults and kids. The room was very clean and we liked the design a lot. Slippers were all prepared at the front door. Our booking included one half board dinner and a breakfast. The staff will come to our room to set up the bed when we stepped out for dinner. The food was delicate and delicious. During dinner, the hotel had hired someone to play music and she would come to each table and asked if there's any specific piece you would like to hear. There was also a rooftop for you to enjoy sunset or sunrise although it was a bit windy and cold when we went in mid March. There was also a small outdoor playground for little kids. We have tried the public bath separately for men and women, not too crowded. The overall experience was great.

Overall great experience. The staff were lovely.

We have been to many onsen ryokan and the quality has been declining in general in terms of food and amenities but Hotel New Wakasa made us want to book our trip to it again next year! It is considered as one of our best onsen ryokan experience in the past ten years for overall quality. I didn’t know their staff names but all of them are welcoming with a good smile and helpful. Our teenage birthday boy got a surprise dessert platter at dinner which was very thoughtful and we appreciated it soooo much coz we didn’t know where to get a cake nearby 😆 The deer decorations are everywhere and we just enjoyed everything in the hotel so much! Rooms are clean and tatami beddings are very comfortable. We are a party of two groups. One is a double room for two people and one is with private onsen for a group of 4. Staff put our rooms next to each other which is very thoughtful because we didn’t even request it. Both rooms were immaculate. The bathrooms are very clean and well equipped. The hairdryer in our room is sth I really like! The Toto electronic toilet bowl control has such a sleek design and being installed at the best position. We had a truly relaxing and joyful experience in Nara and would like to once again extend our gratitude to all of the staff in the hotel because they made our stay over the top. Parking spots: can easily find one nearby.

Room 401 was excellent, spacious, quiet and private. Hotel roof terrace was lovely (even in the rain!). Dinner and breakfast (Japanese) very good and staff very helpful in explaining the various dishes. Great location for temples/ deer park etc.

First time at a Ryokan. Wonderful experience from when we first arrived until we left. Room was beautiful and private onsen was luxurious, we spent a lot of time there! 100% get the Breakfast and dinner package, it was such a unique experience with lovely traditional meals and it was very large portion for 2 people. They also provided a lot of free amenities that we could take home with us including photographs and a traditional pouch/bag. i would definitely recommend this Ryokan to anyone planning to visit Nara.

Excellent location. We walked to the hotel with luggage from the train station,10 minutes down a cool street. Used a holylfy e sim for GPS and downloaded the Taxi Go App to get back to the train station for under $8. The New Wakasa staff made the absolute best check in, you have to go to experience it. Rolled out the red carpet, made sure we were comfortable from check in to check out. Breakfast was awesome, we did 1 japanese style and 1 western style. Both great, but Japanese style was such a lovely display. You can walk to the Deer Park, walk to temples. The Onsen was super nice and we both had the room to ourselves. The rooftop terrace gave us a beautiful sunrise view. I honestly feel this was one of my best hotel experiences ever, 5 stars in my opinion. The gift shop was cool and just 3 doors down, not towards the deer park, but the other direction was a really nice cookie and sweets shop.

If you’re looking for a Ryokan experience with the nicest staff, this is your place. Central to most sites and k-Nara station. We stayed on night in a traditional room and had a great experience

Delicous breakfast, excellent customer service, great location. I highly recommend this place!

A Hidden Gem in the Heart of Nara ! Full Immersion in Japanese Culture & the Roof Top 360 degree view of Nara is a fitting way to end the day.

A unique experience of more traditional accomodation. I enjoyed the private onsen on our balcony.

The staff was excellent. Sae greeted and welcomed us upon arrival and started the stay out in a great way.

Hotel New Wakasa lifts the fame of Japanese hospitality to another level. I have never been so welcomed by a hotel where their offering and servicing is so customer oriented, leaving a very impressive memory from start til checking out The quality on the catering side was slightly below par but was justified by the price they charged. All in all, it is a very nice accommodation to relax and the experience was well above expectations

Beautiful hotel!

Lovely place with the kindest staff and a beautiful onsen. My room had the sauna and there was a lot of traffic noise from the main road so maybe not ideal for light sleepers but overall a great stay.

Excellent accommodation. We arranged to have japanese Traditional dinner with 5 of us this time, and also traditional breakfast. They have hotel parking right at the front door and we enjoyed the walking distance (5 mins) to seeing the deer in Nara.

We cannot say enough great tings about this hotel. The staff was outstanding and the property is very traditional. We really enjoyed the personal touches and little details to welcome you during the check in process.

We had a great experience at New Hotel Wakasa and the staff were super helpful. We arrived to Nara early and the hotel was able to hold our luggage for us. During checkout, they were also able to hold our luggage for us (before 3pm) so we could spend one last afternoon in Nara luggage free before leaving the city. The hotel has been renovated and the rooms each have a unique interior design with really high quality finishes and fixtures. We got the breakfast and dinner options at the hotel and the food was great. Finally, the public bath was a great way to end the day. The hotel is a bit further from the main stores and shopping area (10-13min walk) but it is quite close to Nara park area and a few local spots. We would definitely come back in the future!

Many people say do Nara as a day trip but we disagree. Nara is a wonderful town full of artisans and cutting edge design and a slower pace of life. The Hotel New Wakasa reflects that spirit and is a top notch Japanese hotel with exceptional service, gorgeous rooms and a wonderful public bath. We can’t say enough about our time there and what wonderful time we had there. Thank you!

Our room was the most unique and beautiful I have ever stayed in, by far.

Nice clean onsen in the room and the public bath.. Convenient parking right next to hotel. Location quite far and not easy to find when walking from shopping area of Nara especially at nite. Would be better if the newly renovated rooms has modern bed instead of Tatami as it is difficult to get up when the bed is on the floor.