Summerville All Inclusive Resort

Explore Summerville All Inclusive Resort
9.2
Exceptional
From 430 reviews
Cleanliness

9.0

Room Comfort

9.0

Location

9.6

Service and Facilites

9.2

Traveler Reviews Summerville All Inclusive Resort

Number of reviews per page
20
40
Top reviews
Troy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 258 week(s) ago

Expedia Group verified review

Very well maintained and nice facilities.
François
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 264 week(s) ago

Expedia Group verified review

The staff is extremely kind and helpful and the service is great. The food is very good with a balanced mix of international and Northeastern Brazilian traditional food. The facilities are great and have everything you could wish for in this sort of all-inclusive hotel. The only few personal negatives are that there is somewhat loud music pretty much all-day, everyday, everywhere, which is a bit annoying if you’re looking for a few days to just relax, read, and sleep by the pool or the ocean. Also, like anywhere in Northeastern Brazil, the vast majority of the staff do not speak English, which makes it a bit tricky for international travellers like myself.
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Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 266 week(s) ago

Expedia Group verified review

This is my second visit to Porto and this all inclusive resort was amazing! The staff was very friendly, helpful, and accommodating. The drinks and food was top notch. The pool had an great vibe with a great mix of music and the staff was constantly keeping the guests entertained with a variety of activities. I did not travel with children but I noticed the staff always engaged and active with the children that were there.
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Verified traveler
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 299 week(s) ago

Expedia Group verified review

This is an amazing resort for bringing the kids- they have a kids club that you can take the kids to play and the parents can relax at the amazing pools. The beach at front is not as good but 2 min walking you will have a great Cristal clear ocean with the resort providing the tables and chairs- I love our stay at the hotel and will be back for sure.
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Priscila
icon-Friends and family with Friends
Friends and family with Friends
10.0
/10
Reviewed 322 week(s) ago

Expedia Group verified review

Hotel excelente! Funcionários extremamente atenciosos. Quarto limpo, confortável, chuveiro excelente. Área da piscina super confortável. Tudo perfeito!
Luiz
icon-with Partner
with Partner
6.0
/10
Reviewed 378 week(s) ago

Hotels.com verified review

O hotel está bem velho. Mas vou ponto a ponto pra ser mais justo. Recepção/Checkin - A recepção e o processo de checkin foram bem confusos e longos... em nenhum momento ninguém ofereceu nenhuma bebida, mesmo estando um calor absurdo e minha esposa estando grávida. Quarto - Nosso quarto era o mais simples. Estava BEM velhinho, precisando de pintura. O teto do banheiro estava todo descascando e a porta rangia tanto que parecia que ia cair. A TV funciona bem e a internet não pegava no quarto. Piscina/Lazer - A área da piscina é boa e tem bastante espaço pra todos. Os bangalôs são grandes e disputados. A vista é linda. Comida - Bom, aqui não da pra esperar muito, era pensão completa (sem bebidas) e a comida acaba sendo bem repetitiva. Mas mesmo assim, as tapiocas estavam ótimas. Os doces não são o forte deles, todos estavam meio estranhos e sem gosto. Serviço - No geral foi OK, mas nada memorável. Não seria minha primeira escolha numa próxima visita a Porto de Galinhas.
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Verified traveler
icon-Friends and family with Children
Friends and family with Children
10.0
/10
Reviewed 379 week(s) ago

Expedia Group verified review

Perfect resort for family. Amazing location! Will definitely come back!
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 379 week(s) ago

Expedia Group verified review

It’s a very beautiful resort with many possibilities to have fun.
Verified traveler
10.0
/10
Reviewed 447 week(s) ago

Expedia Group verified review

Was very nice, but they need to do some more things to kids between ages 9 - 13 years old.
Renata
8.0
/10
Reviewed 448 week(s) ago

Expedia Group verified review

The hotel is good. We got a room upgrade for being a expedia VIP and the suite we got was really nice. VIP benefits were hard to enjoy as the hotel staff kept saying is not available. After a while I got a call from one of the staff membrr Bruno Costa who facilitaded and made possible for us to enjoy the massage and late check out. But we still had to argue with front desk staff to be able to have the late check out. The pools are really nice and the kids enjoyed the water slide. The food is good but for a 5 stars hotel I think ot was a bit limited. Room was clean and bed was confortable. In one of the meals we asked for a cup of milk and heard that they did not have it. It was very disapointed. Extra hidden fees at the check out made us feel bad.
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Verified traveler
4.0
/10
Reviewed 571 week(s) ago

Expedia Group verified review

Hotel grounds were nice but for the price point there shouldn't have been such difficulty with the language barrier. Nobody came to clean my room during my two night stay and when I tried telling the front desk in English to send someone that night I was bounced around a few times until I could find someone who spoke English and even then they failed to send someone to clean. Also, since I went during an off time during the week I felt like many of the children's activities were not available and I wasn't even told during checkin about the children's cafeteria for my young child.
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MARCIO
icon-Family
Family
4.0
/10
Reviewed 579 week(s) ago

Hotels.com verified review

The food taste was terrible. Few employees and very bad service. Kids activities declined a lot since we were there last time.
Adriana
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excelente , principalmente para crianças.
Rodrigo
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Ficamos em um bangalô de frente para a piscina e próximo à Estacao Gourmet. Foi excelente !! O Bangalô acomoda muito bem um casal com duas crianças n faixa de 12 anos. Acho que podem não ser adequado para crianças muito pequenas por causa da escada, a menos que os pais fiquem no mezanino e as crianças na parte de baixo. O restaurante Quebra-Mar é exclusivo dos hóspedes dos bangalôs para café da manhã e almoço e isso faz a diferença de preço valer a pena. No geral a alimentação é boa e de qualidade. Os serviços e a limpeza foram excelentes. Apesar de estar lotado as instalações (piscina e etc) nunca estavam tão cheias.
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Lilian
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Lugar incrível, lindo, aconchegante, quarto espaçoso, atendimento maravilhoso, ótima estrutura.
Paulo Henrique
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Hotel incrível, com um atendimento espetacular de todos que eu conversei. Sempre bem educados e atenciosos. Comida maravilhosa, opções diversas e tudo muito saboroso. Cozinha impecável em todas as refeições. Recreação infantil com opções das 09 a 22h, sempre bem cuidados e com diversas atividades ao longo do dia. Recomendo a todos de olhos fechados, principalmente para quem tem criança.
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George
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Excelentes dias!! Boa alimentação, boa acomodação. Equipe muito educada. Ambiente com muitas crianças o que nos alegrou muito. Brinquedoteca excelente.
George
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Excelente hotel. Boa comida. Muitos Idosos e crianças o que é importante para nós. Staffs muito educados. Tudo maravilhoso. Vamos voltar.
Ricardo Luís
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Tudo ótimo.
Gileno
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Tudo excelente!!! A qualidade da comida é sensacional!
Number of reviews per page
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40