The staff is extremely kind and helpful and the service is great. The food is very good with a balanced mix of international and Northeastern Brazilian traditional food. The facilities are great and have everything you could wish for in this sort of all-inclusive hotel. The only few personal negatives are that there is somewhat loud music pretty much all-day, everyday, everywhere, which is a bit annoying if you’re looking for a few days to just relax, read, and sleep by the pool or the ocean. Also, like anywhere in Northeastern Brazil, the vast majority of the staff do not speak English, which makes it a bit tricky for international travellers like myself.