The hotel well maintained and clean, both kaiseki dinner and breakfast was excellent. Onsen have 1st floor indoor ginsen & kinsen for hotel guests, 2nd indoor/3rd open air bath open for public. Staff very attentive and helpful especially for shuttle bus and helping me to get to the bus station and catching the correct bus. When check in, they really patient to explain each floor amenities and dinner/breakfast location, also there's welcome drink lounge self serve. I'll definitely stay again on my next visit.

The staff were incredibly friendly. We got the breakfast and dinner. Dinner was a very nice 8 course meal with local soda options as well. They also set up our beds while we were at dinner. The hotel private onsen has silver and gold pools with both skin and hair products for use.

the room was really nice, the staff was helpfull

Great food and access to onsen!

The hotel is located on a steep hill, it is better to call the hotel to pick you up at the station. We thought it’s very close from the bus station, so we walked to hotel with 4 luggages. It’s exhausting. After we checked out, we asked for a ride to the bus station, and the driver dropped us off directly.

This was a wonderful and relaxing stay

Dinner was amazing. Breakfast was very Japanese,l as well. not western if wondering. Overall cool experience. Not walkable from the train station imo

Room was clean but slightly outdated and not as big as we had thought it would be, especially for one shared with 5 adults and a baby. Staff were polite and were always quick to accommodate the baby.

Kaiseki was superb and more than i thought, service and quality was good. People there was very nice.

We had a great stay!

The spa is excellent! Highly recommended

Everything is excellent except we had a bad experience for the free shuttle when we were leaving.

The hotel is clean and well presented. The room was very good. The onsen was fabulous.

Beautiful hotel, very clean and comfortable

very small pillows !

a great onsen place with lots to offer. Many different types of onsen as well. Love the experience. Will come back for sure. The only thing you have to watch out for is. Take the shuttle bus and try not to walk up the really steep hill to the hotel. It is definitely some cardio exercise. But, if you take the shuttle bus, which is very convenient, you will save yourself some harsh exercise.

There was cigarette smell in the room, but when I told a receptionist about that, the receptionist was not kind enough to solve the issue. And the hotel food was not good and fresh enough.

The hotel room is cozy and the hot spring bath is good despite the fact that it was quite busy during the new year. The dinner and breakfast are both good. The staff are also nice and helpful.

The hot spring bath is great!

This is the traditional Japanese onsen hotel The breakfast was great Many Japanese style food along breads, pasta , sausage The onsen is awesome Staff speaks English They have shuttle pick up from jr station and they even drove us to bus station when we requested it