Dinner was amazing. Breakfast was very Japanese,l as well. not western if wondering. Overall cool experience. Not walkable from the train station imo
SIVORNNE
Leisure with Children
8.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Room was clean but slightly outdated and not as big as we had thought it would be, especially for one shared with 5 adults and a baby. Staff were polite and were always quick to accommodate the baby.
Kevin
Leisure with Friends
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Kaiseki was superb and more than i thought, service and quality was good. People there was very nice.
Yuk Ying Bernadette
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
We had a great stay!
Angel
Friends and Family Family
10.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
The spa is excellent! Highly recommended
anita
with Partner
10.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
Everything is excellent except we had a bad experience for the free shuttle when we were leaving.
Kerri
with Partner
8.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
The hotel is clean and well presented. The room was very good. The onsen was fabulous.
Shirley
Leisure with Friends
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Beautiful hotel, very clean and comfortable
Denis
10.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
very small pillows !
Pik Wu Connie
Leisure with Friends
10.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
a great onsen place with lots to offer. Many different types of onsen as well. Love the experience. Will come back for sure. The only thing you have to watch out for is. Take the shuttle bus and try not to walk up the really steep hill to the hotel. It is definitely some cardio exercise. But, if you take the shuttle bus, which is very convenient, you will save yourself some harsh exercise.
Read More
Verified traveler
Friends and Family Family
4.0
/10
Reviewed 71 week(s) ago
Hotels.com verified review
There was cigarette smell in the room, but when I told a receptionist about that, the receptionist was not kind enough to solve the issue. And the hotel food was not good and fresh enough.
Ka Wing Winnie
Leisure Family
8.0
/10
Reviewed 71 week(s) ago
Expedia Group verified review
The hotel room is cozy and the hot spring bath is good despite the fact that it was quite busy during the new year.
The dinner and breakfast are both good. The staff are also nice and helpful.
Ka Wing Winnie
Leisure with Partner
8.0
/10
Reviewed 76 week(s) ago
Expedia Group verified review
The hot spring bath is great!
YEEAH
Leisure Family
10.0
/10
Reviewed 90 week(s) ago
Expedia Group verified review
This is the traditional Japanese onsen hotel
The breakfast was great
Many Japanese style food along breads, pasta , sausage
The onsen is awesome
Staff speaks English
They have shuttle pick up from jr station and they even drove us to bus station when we requested it
Ayako
Business and Leisure with Friends
10.0
/10
Reviewed 95 week(s) ago
Expedia Group verified review
The hotel has a lot of public hot bath option, and also many spa menu they have, but I could not make reservation even tough after check in around 15:30. The spa and public baths are very popular for day time visitor so I recommend to make reservation ahead of time, if you want spa menu.
Dinner was wonderful full course Japanese Kaiseki.
I will be back with my family.
Read More
Yeow Sheng
Friends and Family Family
8.0
/10
Reviewed 100 week(s) ago
Hotels.com verified review
Direct access to the Taiko no yu. There was a fish spa. The dinner is unique, but does not really fit our palatte.
jonah
Leisure Family
8.0
/10
Reviewed 101 week(s) ago
Expedia Group verified review
If you just want to relax, bring something back from 711, and go bath-hopping in Taiko no yu within Hotel, this is your place. Shuttles to station and ropeway, but some steep hills to get here and around town to other baths. All cost entrance fees.
scot
Leisure
10.0
/10
Reviewed 141 week(s) ago
Expedia Group verified review
Beautiful hotel… had breakfast included, which was very yummy. Hotel at the top of the hill z..quick walk to the town, but the walk back is a killer! There is a shuttle but it’s only drops. And picks up at the train station.
MR SURASIT
Leisure with Friends
10.0
/10
Reviewed 147 week(s) ago
Expedia Group verified review
All our moment is great time :)
Thank you for nice hospitality given to us :)
Cheers !
Teresa
Family
8.0
/10
Reviewed 426 week(s) ago
Hotels.com verified review
They have a variety of onsen, which has made the experience more interesting. Their food for both dinner and breakfast was good.