Breakfast was good. Full irish breakfast each morning with options for continental breakfast foods too if you wanted it. Room was clean and staff were attentive to not intrude if you were in the room and were happy to come back later. The bar was nice and had live music in the evening which was very good. Food and drinks served were good. We ate dinner there and it was very nice with pricing being similar to other restaurants in the area. All staff were lovely and friendly. Happy to help with any request. Parking was covered at the back of the hotel which is a bit of a hill to deal with with luggae but not a big issue. Only real issue was checkin being at 3pm. Having arrived early (8am) I had several hours to kill until I could check in but I understand you cannot have the flexible room service and then expect early checkins. I have stayed here multiple times and would do so again.

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Nice friendly staff

Lovely staff. Bar and restaurant very good. Room basic but clean.

Greatvfood,great staff and great room..

Clean room . Good amenities

Altogether a great place to stay..might be a vintage look but everything great.Overnight road parking free.

The room was very nice and it was wonderful to have a nice breakfast before begin nibg a long day of travel! I would totally stay here again!

All great

Large room and very quiet considering it was in the town centre. Roast of the day had melt in mouth beef and breakfast was also good

Staff were great, parking is a 2 minute walk away but reception will give you a parking permit. right in the centre of town so good place to base your self

Had a room with a particularly noisy extraction unit outside the window, git moved ti another room but it was worse. Music in the bar kept me awake until late. Also the mattress was very hard and uncomfortable

Lovely place to stay iff visiting the mallow area

A central place to stay while at Mallow.

Parking is OFF SIGHT. When we got there, it was a busy evening and there was zero parking in front of the hotel for unloading luggage. We had to park in the offsite parking and lug all of our luggage about two blocks of a walk to the front of the hotel to check in. Considering I have an injured Knee it was very frustrating to me. The Internet and Wi-Fi stunk.

Good location, friendly staff and good parking

Parking was tricky enough location.

It was everything you want in a hotel. Food was also very good.

On booking a week before my prepaid stay I requested a room away from the street, but this wasn’t actioned. The guy at reception was on the ball though and said there was one room available that didn’t face the street. The heating there wasn’t working however, so he moved me to a nice room that was on the street, but triple glazed. It turned out the heating wasn’t on there either, but I didn’t have the heart to ask him to move me again. The bathroom was cold, but the bedroom was fine. Fast forward to the next morning and the phone rings about 9am. It’s a new receptionist who tells me that I shouldn’t be in that room and why was I? I hadn’t gathered my wits quickly enough to give her the response she deserved so I told her about the heating in the other room and being moved. “What room were you in and what’s your name anyway?”. I told her I didn’t remember the number of the other room and gave her my name. I couldn’t believe it as she proceeded to check if I was a genuine guest. I didn’t stay on the line. I resolved to express my dissatisfaction on checkout, but the receptionist was too busy instructing a tradesman to even look at me as I returned my key. Probably for the best.

The hotel room was nice enough. But the room was hot and we could not control the temperature even though we opened up the window. The toilet did not work very well and the service in the pub took over an hour for our food. I think the waiter forgot to put our order in, but didn’t even Acknowledge that or offer us a free dessert or anything for his mistake. I think we only got our food because I asked how much longer it would be.. The food was delicious however. Overall, it was OK stay but probably not worth the price.