Overall Ratings & Reviews Sleep Inn & Suites Austin Northeast

It was conveniently located on 290 and was quiet and comfortable.

We selected this Motel because it was close to the Austin Rodeo and had decent reviews. Motel has a no smoking policy they charge $50 deposit to assure rooms stay smoke-free. Was told they would evaluate the room and if found smoking had occurred would run credit card to get deposit. We are non-smokers so no worries however room we were given had definitely been smoked in. We asked for a different room as we did not want to be charged a deposit on someone else's account. Host was quick to provide us with another room and even came with us to check the second room to make sure it was to our liking. He did not want us to have to travel back downstairs if there was a problem very nice of him. He also checked previous room and agreed someone had been smoking in it. Our beds weren't as comfortable as I would have thought they would have been as advertised with premium pillow top comforters and pillows. Shower head was a extreme water saving type and had no pressure or water flow. Room was also advertised to have refrigerator stocked with free drinking water and alcoholic beverages but did not just refrigerator we also did not see any water available at front desk. Free breakfast was not available as we left early 5:30ish. I wish motels advertising a free breakfast would provide breakfast earlier or other accommodations such as fruit or pastries for the early departing guest. Overall our room served its needs was stay horrible No just a basic room with a lot of false advertising.

Clean comfortable room

Property was a good place to stay for the night, only complaints is some outlets didn’t work and properly charged our phones. Bed was a little uncomfortable and staff took a bit to tend to us in the front when checking in/out however allowed us to check out ahead of time which was great so overall the experience was good and we definitely see ourselves staying again in the near future. Also the destination is convenient as it is close to a lot of places that are convenient

Nice room

Room smelled like picke. Minimal breakfast. No toothpaste.

The direct tv is awesome, they have soft and firm pillows, however during my stay 'jan 20 to jan 22' the heater broke and they made it problematic about switching rooms but after insisting on either the heater is fixed or i get a new room someone came and replaced the heating coils, but that is not all, i had a late check out ,yet the morning front desk clerk opened my door while I was changing clothes. Highly unprofessional. Will definitely not stay there ever again.

Changed room twice because in the first room, the sink did not drain and the bathtub was very rusty. The second room’s toilet did not flush and the door was difficult to close and if you don’t pay attention, you will find that it didn’t close properly. Amenities are outdated and need an upgrade. Breakfast has little or no options. Food was finished even when we arrived an hour and a half before close.complained about my experience and have not gotten any response. The worst hotel experience ever.

The check-in agent was very friendly! But we were grossed out to discover on our second night that someone else’s dirty sock was left under the cooling unit.

It's clean, no loud noise and they provide breakfast.

The Hotel is ok, but one of my lamps was not working and when I called front desk they said let me find you a light bulb and call you back and they never did.

Love the property!

2nd time at this location and I am impressed with this hotel

My stay was comfortable and enjoyable. Had no problems with the service or the room. Able to stay cozy during our stay

Nice place to stay.

This was the best budget friendly hotels i have stayed at in a long while. The whole building was clean and in good shape. The room was very nice. I was impressed with the walk in shower. The breakfast was decent too . Biscuits and gravy and sausage were good .. I The couple would be negatives (that most all hotels have … ie AC noise and doors banging in the morning) were easily dealt with by wearing ear plugs while sleeping. I would absolutely stay here again

Great service

The front desk staff was very pleasant!

Very nice property Great deal for the price

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