Overall Ratings & Reviews Casona Alonso 10 - Hotel Boutique

Highly recommend this hotel.

The property is beautiful and the staff were all friendly and helpful. We really appreciated the offer of tequila upon check-in. The only downside at check-in was that our room was on the fourth floor with no elevator, and lugging our luggage up the stairs after a long day of travel was not fun. The woman who showed us to our room offered to help, but I wasn't going to ask HER to lug my luggage... We also wished we could have had a place to enjoy a drink while we awaited our car service, but we were told the restaurant was undergoing a shift change (at 1:00 p.m. on a Sunday afternoon, right during the lunch hour...) and that would be impossible. Otherwise we recommend this hotel!

Property was lovely. Room was spacious, clean, and beautiful. The staff were helpful, professional, and fantastic. The restaurant was top notch, the food was incredible, presentation beautiful, wait-staff were the best of the best - so kind, helpful, patient, and just the very best!

perfect

I loved it was close to shops and restaurants

Hermoso hotel, muy limpio y buen servicio, el desayuno muy rico. Volveria sin dudar.

No elevator!

Was very noisy. Not the weekend only Thursday night, but there was club music with a deep face in the middle of the night even 2-3am! Couldn’t sleep

Friendly staff

Wonderful hotel. The staff is very helpful.

The location of the hotel is very good. good service and good view room, perfect!

Good room, great location but very noisy. Earplugs are provided standard and they are necessary.

Helpful, friendly staff

absolutely loved it!!

Perfect location in city center. All tourist locations within walking distance. Advise using the free ear plugs they provide if you want to sleep without noise. Beatiful hotel and service. Would definitely book here again whenever we return to GTO.

Terribly noisy 24 hours. Can’t s sleep

It is a beautiful property. The room was comfortable, charming, clean, quiet, and had all amenities. The staff members were so nice and helpful providing any information. Our stay there was very comfortable.

Close to city center friendly and attentive service spacious rooms

Friendly staff. Beautiful room. Excellent location within walking distance of many sites in Centro historic district.

Loved the location of the hotel! On a quieter street but still at the center of downtown and easy access to all locations. Beautiful rooms and quiet in the evenings. Wish they had a bar, though