Overall Ratings & Reviews Arenal Paraíso Resort & Thermo Mineral Hot Springs

Muy lindo lugar

Everything was great, the room, the breakfast and the customer service. The only feedback I have, is that pillows were not comfortable. I came with neck pain and my husband too.

The quality of the service and the overall positivity of the employees. What a great approach to life, please never change “pura vida”

The hotel was pretty and the thermal waters were super nice! The hot pools are small though so if there are too many people, it can feel crowded. Beds could be more comfortable, but overall we were happy with our stay.

The personal was super friendly. I lovet

Amazing stay. Our cottage had everything we needed, the breakfast was fantastic. But the thermal pools was the best part of our stay, so relaxing. We also booked a horse ride and it was by far the highly of our trip, our group rode on the Arenal river, unforgettable memories.

Beautiful property, friendly staff. At the front desk, they were able to give information that helped us decide on our tours,and then made our reservations for us.

Wonderful view from our cabin. Mineral pools were very relaxing. Pool was good with lounge chairs in shaded area, complete with a big iguana rubbing around the deck. Their restaurant had good food at reasonable prices (most entrees were $15-25 range with some cheaper options and a few around $40). Resort is several miles outside of La Fortuna went on tours during day and enjoyed resort at night. Uber to town was $5 when we went to explore. Very happy with our stay.

Our own pool. The food was great. The pool where wonderful. Grounds wonderful. Ice maker a

Arenal Paraíso Resort truly lives up to its name—it’s a paradise! The cabin we stayed in was incredibly spacious, comfortable, and spotless. The views of the surrounding nature and volcano were absolutely breathtaking. One of the highlights of our stay was the variety of Thermo Mineral Hot Springs pools—there were so many to choose from, and they were all so relaxing. There are even areas designed for kids, making it a great spot for families. The service was excellent, and the food was delicious. We absolutely loved our time here and can’t wait to come back again. Highly recommend!

Very beautiful place..and excelent staff

Had a lovely stay, our hut was so great, very quiet and comfortable, very friendly cleaning staff, they made us laugh a lot with their towel Figurines. Amazing breakfast, great restaurants and fantastic pool & termal area. Parking close to our hut worked perfectly. In terms of cleanliness all was good for us, we found that the bats left their droppings on the porch at night but we found this was part of the nature Adventure. We very much enjoyed our stay and can absolutely recommend.

the location is perfect but the property is little old and bathrooms need an upgrade and will not recommend for people who are looking for 4 review.

This property was fantastic. It had all the amenities we were looking for. Room was clean with great view. Seemingly endless thermal pools at different temperatures hidden along a path up the hill was incredible. Breakfast in the morning was great. The bonus was the swim up bar that was warm. Many iguanas on the property. Wish we could’ve stayed longer.

Arrived early but told we would have to wait till 3 for check in. We were able to use the thermal pools and have lunch whilst we waited. Our room was a decent size with 2 double beds but unfortunately the walls were paper thin and the 'family' next door were anything but quiet. Luckily for us, on requesting a move to another room, they were able to oblige and Alan, the concierge, was very helpful driving us to and from our old room to the new room and back to reception. Our 'new room was quieter and comfortable. The thermal pools were very enjoyable ranging from hot (around 40c) down in a series of 'fake' rock pools to about 24c. In addition a decent swimming pool and a separate swim up bar which we assume was thermal water as it was at her dark and murky. The staff were all friendly and the food and cocktails were delicious, though we found the food portions on the large side. What would have been nice was some bench seats around the property in order to sit and enjoy the wildlife/birds. Also the sunbeds by the pool were in very poor repair and few in number.

Excellent hotel with beautiful hot spring facilities and friendly staff.

It provided an amazing view of the Volcano

The hotel grounds were pretty but the resort appears to need some upgrades. We lost water several times in our room. Many of the hot springs were not open or filled The hot tub was not open and couldn’t find the sauna.

We love to relax at this resort. If you want to just lounge around in the rainforest, this is a great place to do it. The cabins are modest, but the facilities are a little more updated. This resort has everything you need so you don't have to leave if you don't want to. The massages at the spa are amazing. There is a zip lining adventure right in the resort if you want. And the food is great too. Our favorite thing to do is to soak in the mineral pool with the swim up bar for a cocktail and bird watch while getting glimpses of the Volcan Arenal from time to time.

No water. Can’t shower. Can’t flush the toilet. No compensation, no credit for food. Nothing. How romantic is it when you can’t flush a toilet? Failing grade from us. Oh… line-up for poor breakfast too. Front desk staff as friendly as a migraine.