8.0
Very Good
From 752 reviews
Cleanliness

8.4

Room Comfort

8.2

Location

8.0

Service and Facilites

8.4

Traveler Reviews Prime Hotel

Number of reviews per page
20
40
Top reviews
Stephen
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8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Breakfast was a bagged, cold breakfast. Room clean. Staff friendly. Underground parking. Hotel still under renovation. My room was recently renovated. Great for me for the price.
Mathieu
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10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean room, friendly staff, good breakfast considering they are under renovations.
rajesh
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2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staffs are rude
rajesh
icon-Business
Business
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I was 15 days there , They didn’t clean the room daily ,and the end the stay they were asking towels are missing and house keeping staff were telling check your bag, that’s not my first stay in that hotel, I stayed before, nobody asked like this ,I don’t even touch their amenities also, they are not standard one , I was Expedia customer for more than 4 years , this is not my first stay for hotels ,
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Murray
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8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was very comfortable. Underground heated parking was great in a snowstorm. Breakfast was OK. Hot breakfast means you need to microwave the bag breakfast. Great price.
Cleofe
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Not applicable I was robbed taken my money and was not allowed to stay This is a scam to me
Oluwagbohunmi
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Yes, everything looks great!
Jason
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Your deposit took a week to get back and they only except credit card for deposits
Matt
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10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The location was easy to find, not so easy for parking until you got checked in but the room was amazing and a nice place to unwind
adrian
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10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Comfortable, clean, and excellent staff. Very good value.
Trevor
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6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Bag breakfast is a bust. Room a/c not working - room was 27c
samuel
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

No one speaks English. Extremely difficult to check in. Breakfast bags are ridiculous. There are two other places near by that are way better options for the same price.
Michael
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6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Too much money spent on the outside, not enough in the rooms.
Chad
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Staff was friendly, room was nice and clean, bed was comfortable.
Leo
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with Pet
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The reception was friendly and remembered us from 2 years ago
Steven
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10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Excellent
Craig
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Booked one of my employees specifically for the kitchenette so he could prepare meals and use the fridge. However kitchen was ill equipped and the fridge was out of order.
Christine
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with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great place - heated parking, clean rooms and great staff!
Bob
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Business
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Had to check out early due to a change in my job. Wouldn’t authorize a refund through Expedia.. not going back….ever
robert
icon-Business
Business
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Was good
Number of reviews per page
20
40