Nice stay and staff. Good breakfast.

Hotel was great for our visit in Santos.

Good location Property under renovation Too old elevavator . Kind scare

Muito bon

hotel with complete facilities

The staff went above and beyond in making sure that me, my husband and my parents were very comfortable! Breakfast as always is delicious so make sure you include that in your stay! I totally recommend anyone to stay at Imperador Hotel when visiting Santos!

My experience was largely positive. There was a rich array of choices for breakfast. Though the hotel is generally maintained clean, a change of the red carpet on the hallways will improve its score on cleanliness. I found the staff to be responsive, friendly and courteous.

Easy check in; friendly staff; fair rate; they were quick to resolve an internet access issue and compensated with a room upgrade.

Good place near the beach and great place to stay.

Room wasn't ready, air conditioner didn't work and partial sea view was more like facing the building's next door bathroom. Worst place I've yet to visit.

This hotel is located a ways away from the centre of Santos but you will find everything you need within walking distance. The main plus for this hotel is the location. The beach is right across the street and it is beautiful! Hotel is ok, nothing special but perfect for a beach vacation on a budget. The room is small and bathroom needs an update but it worked for us. You get what you pay for. The breakfast is fantastic and the front desk staff spoke good English. I would recommend this hotel to anyone on a budget.

The hotel is located close to sea beach, the location is excellent and accessible by Bus...You can go for walk to the sea beach. Staff are also very nice and rooms are clean. Single rooms are ok if you are travelling alone..For two person it would be small. the ambiance is good and you will get good break first in the morning.

The only good think about that place, is the location. The breakfast is not too bad.

Excelente estadia. Ótima localização, bom quarto, um belo café da manhã e funcionários muito solícitos.

Quarto muito pequeno

Foi tudo excelente equipe está de parabéns

Nada funcionava, o elevador quebrou com pessoas dentro, wifi nã pegava no quarto e nem o sinal de celular. Não consegui ficar lá, fiz o checkout em 30 min e nem sequer fizeram questão de perguntar o que aconteceu. Um lixo.

Funcionários muito bem educados, quartos simples porém completos, café da manhã muito bom.

O quarto não tinha telefone, o lixeiro do banheiro não tinha tampa e vc mesmo tem que tirar o lixo se fizer o N°2 se não fica com mau cheiro o banheiro. Café da manhã delicioso, camareira Iara e a equipe do café maravilhosas,. Equipe do Check in não estava muito agradável mas a do check out super educadosmanhã manhã deliA equipe do Check in desatenta, tive que descer depois que ent

Pessoal da recepção meio mal humorado (eu tbm trabalho aos sábados e domingos, era minha folga) Quarto limpo, ar condicionado estava funcionando super bem!