The staff are not informed in the restaurant at all.
We were told we could pay the resort fee by cash or debit when we checked out, however they put it on the CC.
Beds are terribly uncomfortable.
Kids running up and down the halls. Why not have all the families with children on a seperate floor?
Spa was nice, we did the aqua path. There should be spa music inside the aqua path, it would add to the experience.
Restaurant on site closed at 9pm. Other people commented on this as well. Why close so early?
Chairs (iron) on the balcony were hard and uncomfortable. Why not put pads on them?
Didn’t know about the rooftop area.. should educate your staff on the amenities.
When booking waterside view be advised you can’t really see the water, but your room is on the side the water is.
This property seems tired and not well run. Too bad, it has good potential. It was our second time here, and our last.