Hotel Playa Encantada

Explore Hotel Playa Encantada
8.6
Very Good
From 204 reviews
Cleanliness

8.8

Room Comfort

8.4

Service and Facilites

8.6

Traveler Reviews Hotel Playa Encantada

Number of reviews per page
20
40
Top reviews
Rudi
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I will recommended this hotel. Close everything and easy to move to other city. The staff was always helping. Clean and the pool was very nice, specially for the family.
Kathy
icon-Family
Family
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The bus station from the airport only goes to the one on 5th avenue going back to the airport it's the one very close. The room was ok but only air conditioning in the bedroom if you have the suite. Our tv had to be changed as it didn't work. The pressure in the shower ok for Mexico but not great we had hot water. Didn't see any bugs... getting in the elevator is like walking in to an oven. Overall it was ok. Location good as it's quiet.
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Javier
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Staff was very helpful and friendly. Recommended food spots for us
Cassandra
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Perfect location, right by mega, super aki, yummy taco stands and walmart. Even thoughthert Q
??
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great hospitality and location. Mucho gracias!
Gary
icon-Family
Family
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

We stay here frequently as it is beside the bus depot (alterna). Rooms are big. There is acoffee maker and pack of coffee in room but no water, creamer, or sugar. The shower head has at least half the holes blocked and this is common in México. The a/c is mounted over the bed so the cold air falls rapidly onto your feet. Your upper body will be comfortable, but your feet will be freezing. Best take a blanket for them. Coffee in the lobby in the am. Fresh squeezed orange and grapefruit juice on the corner in front. Othe corner towards the squarehas good tacos. Try the taco's camarones.
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Joy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

We really enjoy this hotels for all the right reasons! Thanks for having us!
Irene
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Very good location, close to downtown without the noise. Lovely older pool.
Susan
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Love the location. Only issue was free coffee from 7 to 11 a. Only happened when we showed up at nine and had them make a very small pot. 2 cups at a time in the back room.
Jaime
icon-Leisure
Leisure
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Convenient location, a block away from the Ado alterna station. Attentive staff, room was spacious and clean. Would stay there again.
Mariano
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Good hotel
maria
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

It's good place if you're looking for a place to stay for the night or on a budget....staff very friendly and if you're going to be late for your check in time they're understanding about!
JAMIE
icon-Leisure
Leisure
6.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Average layover hotel
Juan
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

The location is good. The noise from night clubs bus shuttles right next to our room was inconvenient. Expect to be woken up at 3 am on most days. The bathroom needs an update Sliding door is broken and no hot water on some days..
Sophia
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Walking distance to the beach
Tieh
6.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Hotel is convenient next to Ado bus station , restaurant Nextdoor. We booked it because it was close to Ado and we can walk there to get to Airport on bus.l2 days in a row NO WATER TO SHOWER EARLY MORNING. They use cistern and turn off pumps t nite no one can turn back on till mgr comes in 7-8am too late . No shower —- bad bad bad . Can use normal reg pillows too not tiny makeshift one . Could be very nice place toasty if more attics oid to customers comfort. People expect good service clean place AND WATER .
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Tieh
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Good front desk staff during our checkin, room was clean. Could use NEW TOWELS twice have stayed here twice towels have holes . Bed needs a mattress cover your mattresses are very hard . The blow hair dryer was not working tried different outlets. They turned elevator off at nite we least a5 am had to carry our luggage down stir 83 yr old man .
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Francisco
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Excellent location 1 block from Bus terminal
Leonardo
10.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

La ubicación es muy buena, ya que queda a una cuadra de la terminal alterna de ADO, lo que facilita los traslados hacia otros destinos, está muy cerca del centro comercial de la w, excelente relación costo beneficio.
Oscar Treviño
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Taxis and Food Store around the corner
Number of reviews per page
20
40