Overall Ratings & Reviews Best Western Plus Fort Worth Forest Hill Inn & Suites

Very clean, safe and friendly helpful staff.

Bed sheets had a hole and stains, charge too much for deposit and not refund immediately

Good location and the staff is very nice. It’s convenient and quiet. We were able to get on the interstate and go where we needed quickly.

Absolutely DO NOT recommend this property. It was a horrible experience starting when we checked in. The guy working the front desk had my reservation confused with another one. Took forever to check in. I asked for bottom floor a week in advance and they wouldn’t do that. The first room they put us in was hot and the AC wasn’t working. After adjusting the thermostat, we called the front desk and asked for a new room because it wasn’t working. He said he would come up and take a look at. He adjusted JUST LIKE WE DID, and said he would come back in an hour to see if that worked. So for the meantime we had to suffer for that hour. The temp got up to 77 degrees in there during that time. Another guy came up and asked me to go look at a different room. The other room was so much cooler. He then went on to say that the thermostat temps are incorrect. Lie but okay. I said can we have this room please and he said it’s the same as the other room “look feel the air coming out”. It took an act of congress to get him to let us switch to that other room. Then we were having dinner in the lobby and my finance asked if they could turn the tv on in there and they refused. Another night we were all outside and my fiance and the kids were playing with toys and one of the people working the front desk came outside and said they weren’t allowed to play out there. Every single staff member was rude. I will never stay here again.

Friday night check in….8:30pm, waited at front desk for over 10 min for someone to show up, when they finally did it was clear they could care less about their job. Saturday morning “automatic” coffee machine did not work, I’ll just stop there. We will find other options to stay for sure next time we are in the area.

Was good

The room was clean and loved the swimming pool.

Nice stay

I love the areas, clean , & very well kept

Very friendly staff! Our room was super clean as well as the rest of the hotel! Very nice and quiet.

Wonderful

Stained sheets, dripping A/C wet a lot of the floor.

Nice and clean

Jacuzzi room is SICKKKK!!

Good

Good breakfast

Clean

Property was fresh and clean. Staff were friendly and helpful.

Location from Interstate and main streets. Very quiet and well lit parking lot

Nice property