Overall Ratings & Reviews Rock Noir Hôtel & Spa

There was not much around the hotel. Nothing special about the town and the hotel was just ok.

Beautiful hotel and wonderful staff. We had a wonderful 1 night stay and enjoyed the amenities that the hotel offered- including the pool and restaurant.

A little on the outside of town but the staff could not be more helpful and friendly even with limited English. Girl at front desk told us about a must see castle ten minutes away that we were glad we saw before leaving town.

Excellent location with all the necessary hotel conveniences. Our room was fresh and clean and accessible with a little one. There is a spa pool…make reservations and enjoy.

Excellent hotel had such a lovely holiday

like : the employees are energetic and helpful - you will not be wanting nor waiting. not like : the room was looking towards the road which even though it is not right there, it is still noisy from early in the morning. Still the bed was so comfortable we stayed comfortably in bed.

Very friendly and helpful staff. The rooms are clean and modern and the hotel is perfectly situated in front of a ski lift to get quickly onto the slopes if you’re skiing and it was absolutely perfect for seeing the firework display from the balcony. It’s great that the spa is adults only after a certain time. The only negative... It’s a shame the hotel doesn’t have a car park.

Just perfect for a ski trip, you just have to walk over the road and a ski lift awaits to take you up to the slopes. Lovely hotel

We loved our stay here. The room was lovely, the staff were so charming and friendly and the position was right at the edge of the slope. The only thing we thought could be improved was the spa. So much love has gone into making this hotel look great but the spa seems like a bit of an afterthought. It would be great to have a nice scent, a quieter airconditioner, and not allow kids to jump into the small pool.

Great staff, ultra comfortable beds, beautiful views, brand new and modern decor

Stayed 5 nights here in early March in a cosy double room as a couple with a group for skiing at Serre Chevalier. The location of the hotel couldn't be better - across the street from cable car and near central village with shops, bars, restaurants and convenient parking. The village seemed rather quiet and caters mostly for families - might have something to do with visiting during the peak of French school holidays. Hotel is planned well and never felt crowded despite being almost full. Pool and sauna is very nice after a day of skiing, just need to pay a little bit of attention to when other guests are visiting and adjust your own timing so that the area isn't overcrowded. The breakfast is very very good and I didn't even manage to try all of the selection during 5 days. My only suggestion is to have drinking water available more easily during the breakfast instead of replenishing wasteful individual bottles of water - there was a large jug of water available at the lobby the rest of the time, so why not early morning. Afternoon snack every day with cakes and sweets was very pleasant, the only problem was that staff couldn't replenish it fast enough. We had dinner once and it was OK but not amazingly good and felt overpriced. Rooms are small and could have used more hooks on walls for hanging wet clothing, but otherwise are perfectly adequate for a couple and very nicely furnished. Housekeeping good but could have done a better job vacuuming floors. Bad wifi

Great location for skiing and close walk to old town - excellent service from the staff

Fantastic location, very nice people, great breakfast, would stay there again.

It is a beautiful setting , as close as you can get to the skiing and the most friendly staff I have ever encountered

We were very happy with our choice of hotel. We went for a short ski break, the hotel is opposite a main ski lift and close by to the old village of La Salle Les Alpes which has a variety of good local restaurants. The hotel facilities are good, a good choice for breakfast, a nice restaurant and a spa. Cakes and hot drinks are provided later in the afternoon when you come in from the slopes..a nice touch. The rooms are clean and well appointed, the staff very friendly and helpful. We have stayed in the hotel before, we will stay again in the future.

3 adult couples for a ski weekend. good location very handy for slopes and ski hire. hotel was nice, rooms were a bit small. staff were friendly but a bit inexperienced. the shower was only a hand held thing over the bath which wasn't great for my taste. nice balcony. ate at the restaurant one night and it was decent. location excellent

Reception staff were available 24 hours to help with any request, even phoning numerous Old Town restaurants in search of dinner reservations on behalf our non-French-speaking group of Aussie travellers. Organised amazing deals with a nearby ski rental store, and assisted with a horrendous 2am transfer and check-out. Always friendly and courteous. Made the trip as special as it was. Thanks!

Room Very Small but well furnished.

Great hotel with lovely, friendly staff. Only downside was that as a group of 13 we had to have a set menu in the restaurant. So we just went out for a few evenings. Otherwise faultless.

Ne mérite pas quatre étoiles à mon goût, chambre beaucoup trop sombre, très mauvais éclairage eau de la piscine, pas chaude du tout nécessite quelques améliorations très bien il y a 10 ans en arrière mais pas aujourd’hui serrure qui fonctionne très mal tourne dans le vide Une seule clé pour deux le petit déjeuner avec des fruits ou pas mûr ou beaucoup trop pas de banque réfrigérante pour les produits frais, il trempe dans les glaçons nous sommes partis un jour avant car la météo n’était pas bonne et l’hôtel nous a pas donné envie de rester les restos des alentours sont une catastrophe pour certains hors de prix et pas bon.