From the outside you don’t know what to expect. When you pass the door, you find this little gem, great hospitality, nice clean rooms. Good breakfast. Across the St Charles tube station. Perfect for transport.

The staff member who greeted us at check in was great. Gave dinner recommendations. Convenient to train station. Clean.

ÄWe stayed there just to catch the train in the next morning, as the hotel is directly located in front of the train station. But the quality was beyond our expectations - the rooms were located at the backyard of the property. So, we didn’t hear noise from the front street as we thought we would. The room was spotless, modern, with a good smell. Bed was comfortable . I think they pay attention to the details like other boutique hotels. The only thing would we hoped that the choice of food on the breakfast menu could be wider. Otherwise, a very comfortable stay.

Great hotel, great room, great staff.

Convenient hotel with great proximity to the train station. Room was clean and comfortable

Very helpful desk clerk for our late check in, room was clean and inviting

The design of the room was different; creative, nice. The staff was friendly and conversational.

Nice hotel, close to train station and downtown. Only issue was the male staff in the bre

The reception staff were all very friendly,helpful and inviting. They stored our luggage on arrival as our room wasn't ready. (We arrived early) Breakfast was great, lots of options. Location is walkable to the city centre for restaurants and shopping. Our room was very clean and quiet even though we were facing the main street.

I hate dirt room in the hotel.

Very clean room and bathroom , towels changed every day. Very friendly helpful staff on reception

The staff was very friendly and helpful. Great recommendations for lunches and dinners. The hotel room was very clean and spacious for our needs. The hotel was in a great location. It was very close the train station and rental cars. Also there were several restaurants within walking distance. They do not have parking, but there is a garage that the car rentals are in that is public parking as well. This is a family owned hotel. The breakfast was great.

Good value hotel near the train station. Buffet breakfast was decent, enough choice for vegans including almond milk on request, toast, beans, fruit salad, little jars of apple sauce and cinnamon stewed prunes which were delicious

The room were large and very clean. Front desk personnel were very helpful.

Very Convenient to train station.

Room was smelly specially the toilet

Nice hotel, helpful friendly staff, good breakfast bad neighbourhood. For the cost of the hotel if you are stay few days I would suggest the vieux port. Much better neighbourhood. Alex is great for one night and a need to be close to the station.

Very helpful staff with good restaurant suggestions.

Large bathroom with spacious shower. Comfortable beds.

The hotel and staff were great! Bfast was excellent. The location is great for train travel. You can walk to the area of Old Port in 20-30 minutes. We enjoyed our stay at the property. The location is in a very diverse area. We felt safe at the Alex.