Breakfast was good Our room needed some renovations in the bathroom Needed to ask for soap and toilet paper

Room was clean, bed was good, pool looked good, location to city and board walk excellent, value for money. good shower, a handyman to fix cupboard hinges ect. would be good.

yes

Very old run down rooms, bathroom powerpoint held together with duct tape. Waited 20 mina for somebody to check me in

Large room good AC, perfectly adequate for a one night stopover.

Rooms are tired and need some tlc.

The room was clean and stuff were great

The room needed some attention too inside and out ,plus when i first arrived i went to check in the office was unattended so i rang a bell 3 times and ask if anyone was there because I heard a noise in a room then a woman walked out must of been the owner, no smile or hello and i preceded to tell her who i was,it sounds pitiful but i am a customer 3stars ⭐️⭐️⭐️

Staff were lovely. Room is very old and in need of some serious repairs renovation. Had a musty smell about.

Location.

Functional, clean and met its purpose. Bed very comfort.

good

Nice and convienent for town restaurants. Rooms very dated some of the steel handrails are a bit sus. But the bed was very comfortable and the ac was quiet and held a cool temp. For the Mackay market is a fair place to stay.

Parking ok. Everything in room old shabby and rusty. Sticky tops. Pool green looked dreadful very disappointing. Staff not friendly. Expensive for no pool. Breakfast poor just packets.

Staff could not have been more helpful.

easy parking, spacious room, pool was great, comfy bed , but shower wasnt the best , only boiling hot or lukewarm seemed to be achievable.

Clean, quiet, easy to find.

Great location on the river a short walk to shops and restaurants

Housekeeping staff were amazing, very friendly and helpful Beds were comfy as !

Photos don't reflect the actual dilapidated condition of this hotel. Room had cracks in wall needs painting, smelt and bugs everywhere in the room. This was the worst Hotel I've booked into. Straight away got a refund and went elsewhere