Whatever you do, don't accept Room 118 or 116, they are Too close to the lobby and therefore very Loud. Also 118 Has no Windows.
The only good thing here is the breakfast.
Shyamal
6.0
/10
Reviewed 425 week(s) ago
Hotels.com verified review
Hotel was very clean, and comfortable and good location. However, night staff are quite poor as they didn't give us the wake up call we asked for. Hotwater is a hit and miss
Andrea
8.0
/10
Reviewed 513 week(s) ago
Hotels.com verified review
The stay was a longer one for such a quick city to see. The breakfast was good and plentiful. The water was hot and the room was always clean and well put together. There are no windows, so it does get really dark at night. The hallway is beautiful to the rooms, but the doors closing and the voices do echo down the hallway. The water heater was behind our room and would go off when anyone in the hotel would use hot water and that was loud. It kept me up all night one night. The front desk help was very friendly and helpful, but couldn't help the noise. It is a while walk down the hotel (20 minutes) from the Plaza.
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Raf
10.0
/10
Reviewed 531 week(s) ago
Expedia Group verified review
This nice hotel by downtown Arequipa is a great value for your money. The Staff was very cordial and helpful. The location is great, just three blocks from PLAZA DE ARMAS.
Sara
2.0
/10
Reviewed 538 week(s) ago
Hotels.com verified review
When we got there the hotel was empty. I got my reservation and the staff pretend that the hotel was completely full, and that the could not find my reservation, luckily for me I printed out the confirmation, and suddenly they found my reservation.
No natural light in the rooms. We have to asked for hot water.
ryan
10.0
/10
Reviewed 551 week(s) ago
Hotels.com verified review
Hotel is very clean and staff is very helpful. They helped me book a few tours and let me leave my bags while I went to colca canyon. Overall this hotel is more than worth the price.
Verified traveler
8.0
/10
Reviewed 558 week(s) ago
Expedia Group verified review
Overall the hotel is good, the hotels staff are very nice and helpful. the rooms are a little small.
douglas
10.0
/10
Reviewed 560 week(s) ago
Expedia Group verified review
We stayed 1 1/2 days here and they were very very accomodating. The breakfast was very good.
jonnylaw33
8.0
/10
Reviewed 563 week(s) ago
Expedia Group verified review
Great place for clean bed and shower. Staff was fantastic. Stayed over Christmas needed laundry done quickly. Only complaint - a little noisy. You can hear street noise.
Tom
10.0
/10
Reviewed 567 week(s) ago
Expedia Group verified review
Fantastic experience in a very professional, quiet, well located, and very reasonably priced hotel. The staff was first class, the room very clean and comfortable, the breakfast tasty, and the location absolutely outstanding.
Verified traveler
10.0
/10
Reviewed 569 week(s) ago
Hotels.com verified review
nice hotel. Great location, very clean and good breakfast. Room was a little small and was a little hard getting fresh air to cool it down after a hot day.
Arnold
10.0
/10
Reviewed 572 week(s) ago
Hotels.com verified review
Excellent hotel, in a refurbished casona in the colonial quarter. Has all the charm of it. The only things that differs it from a 4 star one is that there is just a window in the roof. But then for 20-25 Euro per night this is the best value for quality I've probably encountered on my many travels. Highly recommended.
Verified traveler
8.0
/10
Reviewed 573 week(s) ago
Hotels.com verified review
I attended a conference and although my stay was for one night the service was very good. The room was well put away and I was able to enjoy a good night's sleep. - was supposed to stay at the colonial and due to being overbook I stayed at aQ. The staff ensured my experience was a good one
Lucy
8.0
/10
Reviewed 575 week(s) ago
Hotels.com verified review
It has everything you expect from a hotel- clean, comfortable, breakfast, wifi- for a very affordable price. It is not a luxury hotel- but sure does the job when all you need is a place to stay while enjoying the tourist attractions in town, because in reality, while in Arequipa you will be so busy and will only have time to come and sleep. This hotel provides that very well in the "American comfort " way.
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Verified traveler
6.0
/10
Reviewed 576 week(s) ago
Hotels.com verified review
Overall hotel was good, but beds were not that comfortable abd the pillow was ridiculous. Also, the rooms are off a central courtyard which provides the only natural light but is also open to courtyard, so noise and light in the evening were a bit of an issue. The breakfast was quite good and location was excellent.
Amy
8.0
/10
Reviewed 580 week(s) ago
Expedia Group verified review
The room was beautiful and mostly clean, but the woman at the front desk was not very friendly or helpful. We tried to ask about good restaurants and small stores near by and she always looked annoyed that we were asking for her help. The beds were very comfortable thought and the shower was excellent, once they turned on the hot water for us. Overall, pretty good but I might try somewhere different next time I'm in Arequipa.
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Anders
10.0
/10
Reviewed 585 week(s) ago
Hotels.com verified review
We loved our stay at Casona Plaza Colonial. Staff was nice, breakfast was great (however, there is only breakfast from 6-9, which was a little early for us, since we enjoyed the city at night as well) and the rooms was a little small, but very comfortable. We would love to return!
Jenny Z
10.0
/10
Reviewed 587 week(s) ago
Hotels.com verified review
I'm back less than a week later. That says it all.
Jerry
10.0
/10
Reviewed 592 week(s) ago
Hotels.com verified review
Really good hotel. Having a great c/p value.
Helen and Don
10.0
/10
Reviewed 596 week(s) ago
Hotels.com verified review
We were really impressed withis building. It is certainly old and I bet has some history. If our Spanish was up to scratch and the staff had more English then we might have got more info on the history. Our room was a large double ensuite. Overlooking the courtyard. The staff were very willing. Our pick up for the bus was really late arriving and the young girl made several phonecalls on our behalf. Highly recommended. This hotel.