room was perfect...housekeeping staff are great. A little noisy with all the goings on on the waterfront but definitely fun to watch and view is beautiful

Friendly staff gave us a reasonably priced upgrade. Strongly suggest a superior room with ocean view.

No hot water, tv didn’t work. Room was clean and staff friendly. It is noisy outside until around 11pm so be prepared for that.

Nous étions dans une suite junior chambre no.3 pour une semaine. La femme de ménage a été très gentille et le ménage bien fait. En gros c'est vieillot et aurait besoin d'un rafraîchissement. La chambre est trop petite pour les meubles ou vice-versa. 1- c'est une table pour 6 personnes même s'il y a juste 4 chaises, beaucoup trop massif. Le sofa est énorme, beaucoup trop gros. Ce n'est pas un sofa fonctionnel, mais plus un lit d’appoint. La cuisine est bien car munie d'un réfrigérateur d'un bon format et d'une belle plaque de cuisson. L'évier devrait être changé car il fait dur. La salle de bain est très petite, mais la douche est d'une bonne grandeur. Il y a une senteur d'eau usées qui s'explique par le fait qu'il n'y a pas de « p-trap » en dessous du lavabo. L’hôtel n'offre pas d'eau potable sauf une petite bouteille 600ml pour une semaine. L’hôtel n'offre pas de serviette de plage. Vous devez demander si vous voulez une cafetière, mais ils ne fournissent rien d'autre que la cafetière. Vous avez deux chaises pour le balcon qui offre une superbe vue de la mer et de la maleçon. Je suggère fortement à l’hôtel d'offrir un service de location de serviette de plage et d'avoir une machine à café au lobby et de réparer la plomberie en dessous du lavabo.. aussi je suggère d'offrir de 1 litre d'eau par jour. La location de l’hôtel est super bien.

Great location!!

Room was clean, staff were very friendly. Location was great as well as the view from balcony. Shower pressure was non existent. Bass thumping club music till 2am on Sunday morning , if you don't want to be near the noise this place is not for yiu

Clean, modern ground floor room with necessary amenities... ideally situated on the Malecon and close to everything. Good value for the money.

It was very cold and no blankets were supplied when requested. There was a very noisy generator running outsideon street under our room Not super accommodating and we left in the early evening. Did not spend the night!

Great location. Wonderful staff. Room was clean and well maintained. We chose a room with 2 double beds but had not thoughly researched the amenities.There was no window to the outside and no place to sit inside the room (which wasn't a huge issue until we had rainy/windy days and couldn't sit on the beach). We were unable to upgrade our room upon arrival. I would definitely stay there again, but would choose a better room.

Room, noise, no safe, no phones to call lobby, no elevator, o good stairs, no water pressure. Rooms too small.

Room was clean. The location is great. The staff was extremely friendly. Ocean front room, awesome balcony. We had a small kitchen that was perfect for making our breakfast.

No hot water, cleanliness and noises at 1am

We love this hotel reasonable friendly helpful staff and beachfront. We stay here whenever we got to progreso.

I rather not say. Parking is hard during busy seasons regardless of time. However, it is safe all around.

Staff was very nice. Little language barrier nothing Google Translate can’t fix. You can hear everything from the room not the worst thing. Hot water was a little tricky but got it figured out. Good view from room with balcony. Need room with balcony.

Tiny room but great ac and WiFi. Perfect location if you want to be near the beach but nothing else in progreso to do.

Balcony provided beautiful views

😎LOVE. Hotel Playa and the location and view was a piece of Heaven! Thank you

The hotel room was very clean and close to beach. An elevator would have been nicer than going up 50 stairs to room.

The balcony offered beach view. No elevator and no hot water