Overall Ratings & Reviews Residence Inn by Marriott Texarkana

The room was disgusting, with mold all over the shower, a pullout mattress covered with large stains, vents covered in black, moldy food under the couch, and parts of the wall falling off. It was so bad, and I cannot even put it into words.

Area is clean and hotel is in the center of everything

Nice stay

We liked the room & stay, but the pillows were not comfortable, so flat

Disgusting!!

All of it, everything was beautiful.

Good area to stay in. Rooms are showing signs of wear.

The staff were very friendly and helpful. The GM, Britain, was in house this morning and she was very helpful. We will be staying again if in the area.

overall terrific experience

I had two rooms between me and a mate. The suite was extremely spacious with the separate bedroom. It was quiet. Temp was perfect. Bedding was clean. Everything was clean and well kept. Thank you for a wonderful stay. I plan to return when visiting town again.

The staff were very nice and it was comfortable stay

Clean. I brought my own but there were plenty of towels. Provided dishes and utensils. Spacious. Friendly staff. Should probably steam the carpets though. But i actually love the fact there is carpet.for coziness but you can start to see discoloration in heavy traffic areas. Overall the stay was great. Nice quiet space.

I selected this hotel for the indoor heated pool. Checked in and asked the hours of the pool and was told open until 11 pm. Went to the pool around 9 pm, no one there. Stepped into pool and it was ice cold. Couldn't even get in but two steps in, it was so cold. Asked the front desk clerk about the heated pool and he said the heater was broken. Would have been nice if this was posted somewhere on your website.

I don't like they charge for parking

Overall, this is a nice facility with excellent customer service. Nice breakfast and coffee options and helpful front desk. However, the hotel is WORN. Baseboards are pulled away from walls or crudely attached, lots of marks on paint from use, shower door did not fully close. The condition was extremely disappointing, but the staff made up for it!

Good night's sleep

We arrived late/early morning and called in advance to make staff aware. Other than being on hold for 16 min, the staff were kind and courteous.

H

We’ve stayed in many hotels in this area and this is by far the best hotel out there. Clean from the front doors to the bathroom. Awesome staff and great breakfast. Will be back.

Friendly