They double booked the room. We had a couple from Germany bang on our door and told us it’s their room. Apparently we both were given the same room and same code. Tv remote didn’t work. We had to park in the street. No stove to cook food. And no black out blinds.

Reception staff were great Location we had penthouse 10 upstairs great view spacious 3 bed apartment Rooms were spotless Will stay again

Spacious room - clean and well maintained. Laundry available on premises. Some rooms don’t have a view so select carefully if you want a seaside room.

It was a great stay. The property overlooks the bay and you just walk across the street to get to the beach

Clean, comfortable studio apartment.

The staff was lovely and the apartment (kitchen and eating area on balcony especially) was perfect for the two of us. The only disappointment was we were not game to use the spa bath as the outlet was badly mould affected (seemed to have completely infiltrated under the corking so would be difficult for cleaners to clean).

Cozy and clean villa.. However, there were a blackout situation from 6:30 pm to 1 am next day. We did not enjoy our day properly at all. I want to know whether there is a possibility to get a half refund…

The bedroom window on the carpark, so dark all the time as it was closed. Overall okay.

Clean and spacious rooms. Great check in and close to everything. Very comfortable

Great location, we stayed in 2 bedroom apartment, it was clean, spacious and the best part was location

The room was ok. The shower had mould and the tv remote wouldn’t work. We found the layout pretty average and it was noisy when the people above used the stairway or car. Wifi was non existent so unfortunately it didn’t really meet our needs. The only good thing was the bed was comfy!

Great property

Very unhappy that on arrival at about 6pm reception was closed. Lady in chip shop next door was not pleased that once again she had to act as receptionist for the "hotel" and directed us to a note on the door with a phone number to ring. Had we not had a mobile phone we'd have had to sleep in the car! In the end we got hold of somebody and was directed to a key box. Then had to wade through a 1" puddle in a car port to access the stairs to the room. Advertised on Expedia as with a sea view. Actual view was of a car park. So on entry to the room we were already in a bad mood. Actually once in not a bad space for a Country hotel room, clean with basic self catering facilities but would rate the visit with a big zero because of the initial impression. Looked like much better options in Port Campbell. It's NOT a hotel whatever Expedia says. No food option, no facilities, no staff until check out, just a self catering bed space. Very expensive for what it was.

Excellent location and good size 2 BR unit.

Lovely

Nice big unit and very walkable area

The property was fantastic, convenient and an incredible view to the ocean. Thanks so much!

Was a great place to stay, unfortunately the spa was not working which was disappointing and not mentioned to us when we paid for an upgrade, overall the room was lovely and staff were nice.

Modern, clean and spacious villa unit with jetted tub in the bathroom; abundant and branded kitchen and toilet amenities e.g. Maxwell & Williams, Raco, Mìele; property provides an easy and straightforward access to all the scenic spots in the Great Ocean Road; we had some problems with power supply but management expressed their genuine duty of care by offering a 20% discount to our accommodation cost; thank you very much for this sincere gesture of goodwill and generosity; I would love to come back to Port Campbell with my grandchildren and stay in this pleasant property - a double thumbs up for me!

Great for an overnight stay