No water bottle, no face towel. Very poor facility. I have never experienced with 4 star hotel in India in these 20 years.

Staff, clean room and amenities

No AC cooling. Water logging in bathroom

I stayed at this property expecting at least a decent 3-star experience, but it fell far below expectations: • Room & Facilities: Tiny room with a subpar shower (only a weak rain shower), poor-quality cupboards, and no locker. Ambiance felt like a 2-star motel at best. The elevator was run-down, and the entire place felt neglected. • Cleanliness & Smell: Strong lemon-bleach smell everywhere, likely from heavy cleaning chemicals. It was overpowering and unpleasant. • Air Conditioning Issues: Room AC was outdated; most features were disabled, and the temperature control showed “NA.” Even after room service “fixed” it, the cooling was minimal. Lobby AC wasn’t on at all—even after repeated requests. • Internet & Technology: Poor Wi-Fi with complicated device limits. Once a device was registered, you couldn’t change it without arguing with the front desk. Very unfriendly policy for business travelers. • Dining & Pricing: Mediocre restaurant for RS.1200 breakfast. There was a discount for RS. 850. • Customer Service: Only after a negative review at the front desk did someone acknowledge the problems and mention future renovations—but even with renovations, the quality here doesn’t justify the price. Overall: This is a 2-star hotel at best. They should be transparent about the actual quality and reduce prices instead of overpromising. I checked out early because it was simply not worth staying.

It was so good and the staffs are so gentle and friendly. Thanks for making my stay a memorable one

It’s alright

Paid 18000 ra for one night and my experience This is a very dated hotel ..all the furniture’s too I didn’t have a pleasant experience. Checked in at 0100 am and had to holler for the staff at front desk The room had a pungent smell of bleach so requested ti swap which they did. The wifi is unsecured .. anyone can connect to it, upon enquiring they said because of an issue they have left it unsecured. Bathrooms - flush worked after three attempts, and the sink flush too. TV didn’t work they said it’s an entire hotel thing not just my room - how is that an excuse? The towels in bath smelt of chlorine I wouldn’t stay here again!

Metro construction near by.

Worst hospitality

Clean rooms. Central location right on major road with easy access. Many restaurants nearby

Less service for the money spent At the time of booking 3 occupancy was ensured but at reception they didn't accept and charged extra.

I booked a suite room but the staff gave me standard room when check in.

Hotel located beside main road, but sound proofing is nice . Kinds of humid inside bathroom

Rooms and Food, Good Breakfast with lot of varieties.

Not value for money as room service isn't of required quality...ac wasn't working well

Very comfortable with excellent service.

The place could have been more cleaner with all electrical sockets and bathroom fittings working. The breakfast was good.

My stay at Lemon Tree Shimona was very good. The property is nice and well maintained. The people and their service is excellent. Everyone's very courteous and will go out of way to make your stay comfortable.The food too was very good! Perfect for a business trip stay as well as leisure trip with your family.

Good

liked the peaceful environment, generous and healthy cuisine at the restaurant, daily newspapers, prompt response to my requests and the very polite and very courteous front desk personnel.