Hôtel Jardin Du Gouverneur

Explore Hôtel Jardin Du Gouverneur
8.0
Very Good
From 914 reviews
Cleanliness

8.2

Room Comfort

7.8

Location

9.4

Service and Facilites

8.0

Traveler Reviews Hôtel Jardin Du Gouverneur

Number of reviews per page
20
40
Top reviews
Adam
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Professional service, clean, great location. Would definitely stay here again! Thanks Rodney and team!
Ronald
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A very unique boutique hotel with a great vibe! Fantastic location in the heart of Old Quebec City and walking distance to everything you go there to experience.
André
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Propreté de la chambre.
Yves
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Bien situé, tres bien pour le prix.
Kirsten
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel entrance was completely littered with garbage we had to step over as they were doing a ‘Spring cleaning’. Quite shocking actually. No glasses or cups in room. Borrowed a kettle - covered in dust and had old used tea bags in it. The hot water in shower takes several minutes to start running - no bathroom fan and windows were covered in black mold. The staff did not clean room during the day. Glasses in the room off of the lobby were very dirty. No bottled water on premises.
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Molly
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We were unable to use the shower due to how disgusting it was. The shower head had thick pieces of mold on each hole that the water would be coming out of. The only good thing about this hotel was the location, but the price was way too high for the quality.
André
icon-Business
Business
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Tout ok. J’ai eu une belle grande chambre. Merci
Roma
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

There was no staff at 6:30 pm
Camille
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was super clean and easy to access while staff was gone
George
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Ideally located in the heart of Old Quebec. Room size was adequate. Hot water would get cold and lose pressure if multiple individuals showered simultaneously. Never saw a single employee during our stay, but fresh towels were provided daily.
Kimberly
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

After reaching out prior to our visit over New Year’s Eve for tonight I was assured that we would receive one of the brooms as pictured, but on arrival we received a very small outdated room with cobwebs on the ceiling, moulded windows holes in the walls in the bathroom and a shower that you can barely fit in. The location of this hotel is perfect close to everything that is the only reason I am giving it three stars. I did reach out when our arrival received no response.
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MIGUEL
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Well located... Unfortunately no people in front desk... Service without people it's disappointing
Monica
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff was amazing !!
Ferdinand
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean rooms, staff are accommodating. Fantastic stay. Highly recommended.
Nivia Enid Rivera
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

First time in Quebec, celebrating my Birthday! The staff greeted us and recommended many places to visit. We had a few good laughs with him, a great guy. Everything was clean. The location was perfect. The coffee was good too. Eventhough we were on the 3rd floor, we had a beautiful view from our window. I would come back and stay here again. Thanx Rodrigo🤗
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Miss D A
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great size room, plenty of space. Generous supplies of coffee, towels etc Fantastic location and also helpful entry/check in instructions
Brittany Leigh
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Everything was fantastic, guest services was very knowledgeable and staff is very friendly. Room was very cute, cozy and clean.
Katrina
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Room was clean with all toiletries and towels stocked. Location was amazing but noise from other rooms and traffic were a bit loud.
Erika
icon-Leisure
Leisure
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I stayed it the single person room and it was perfect for what I needed and the price I paid! The mini fridge was a nice surprise and the Keurig maker was great! I think it might be better if the bed was turned the other way as it was super tight trying to get to the bathroom with the limited room and the tv where it is. It also would have been nice to gave a mat for shoes at the door especially in the winter. All in all it was a great stay in a perfect location!
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Josée
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Chambre ok Chauffage déficient
Number of reviews per page
20
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