Overall Ratings & Reviews Hotel Ciudad Real Centro Histórico

Me negaron una coca sin azucar como bebida de cortesia. La persona de la recepcion insistio que solo podia ser sprite, fanta o una cerveza. Algo bastante ridiculo en mi opinion. El internet no funciona en algunos de los cuartos.

The hotel is absolutely gorgeous. So close to everything relaxing. The staff are amazing and do try to make your stay a great experience.

People and location were great. Window was broken- would not close- fixed quickly. Pillows still need an upgrade- hard/uncomfortable.

This is a fine hotel with very reasonable prices.

Loved the hotel and location fantastic The bar and restaurant close way to early Had 51 steps to get to room. Be sure and request lower floors—. Staff very accommodating—.

Hotel itself is nice, it’s located in an amazing area but it is not sound proof. You can hear every single noise from both inside and outside the hotel all day and all hours of the night. There is a night club close by I am guessing because the thumping and bass of the music ran until about 4am. Noticed that Sunday there was no music. If I had known I would have brought ear plugs or my white noise machine.

Great location and friendly staff. This is my hotel of choise when I'm in San Cristobal. However, after arriving late, we inquiered about our welcome drinks (expedia benefits). We were shown some coupons and we asked whether we could use them the following day because it was late at night after a long trip. The person in the front desk said no. This lack of flexibility was a bit unwelcoming and not very service-oriented in my opinion.

Good place to stay in the city center.

First room what they gave has bad smell coming from bathroom pipe.

The beds are very hard- like sleeping on the floor. Pillows were incredibly hard/firm. Sleeping on the floor with rocks as the pillow. Entire group of ten all made this comment. Staff is wonderful! Very clean

Very nice place, staff is great, helpful and friendly.

STAFF WAS GREAT. VERY HELPFUL

Bathroom was in need of updating Not enough amenities. No lotion or body wash. Only one bar of soap. Shower doors need to be repaired. Not on the track.

Beautiful old world hotel. Clean a very well maitained. Locatio is awesome except for the disco next door the thilumped till 3:30am monday -sat. Other wise would be a 10 out 10

Location is really good! Restaurant excellent, the waiters were smiling and very helpful! The only inconvenience is that the water in the shower is not hot enough and the water pressure is very low!!

I like the location. The room was fair.

Very close to shops

Staff were great. Very accommodating and helpful. Wifi was sporadic and very weak

Hotel is very clean and staff could be a little bit mire friendly! Location is excellent! When reserving at this hotel please note there is no elevator! But other than that it is a very nice hotel! Although Hotels.com failed to put my VIP status on the reservation so I was denied my free breakfast benefits.