There is no elevator, but since the building is only up to the third floor, it was not an issue for us. Check-in was easy, and although there is no front desk staff, the instructions were clear. We had a small issue with the room door at first, but the cleaning staff were incredibly kind and helpful, and the hotel responded very quickly. The shower room is small, but overall we had a pleasant stay and felt well supported.

I would never stay in Old Quebec again unless it's a regular, full-service hotel. This was a basic room in a building with no parking and no amenities (and for this price!), but then we might have paid extra for booking only a week in advance due to our circumstances... You wouldn't want to drag your stuff from the parking lot to the hotel with freezing temperatures and slush/snow covering the streets (unless you travel with a backpack only). Oh, and there was no heating in the room you could adjust, and we found the room way below comfy temps! Even my kids, who enjoy cooler temps, were unhappy and were staying under the bed covers at all times

good

Staff was wonderful!

Very dirty room but in a good location but t

Nice view.

The location was great! There never was a person there, everything was done by text messages. It was just okay…

Perfect picturesque chateau

The location of the property was very walkable to the downtown area of Old Quebec. Lots to see and do. Great places to eat. Parking is a couple blocks away. You are also a little over a block away from viewing the water. The hotel keyless entry was great. The lobby had a musty odor and the carpet was wornout with big black marks. The room itself was nice. The carpet looked old and worn out. The bathroom toliet was an issue as it would not always flush so you would have to hold the handle and go back to flush again. The communication with the hotel was done all via text with quick reaponses. Over all it was a good stay.

Great location to the center of the Old City.

I actually really appreciated the all-remote contact. Everything went incredibly smooth and staff was super responsive on text.

Nice balcony view but the space was small. It didn’t feel clean to me and the bed wasn’t comfortable

Hello, we stayed 3 nights November27-30 in Château de Pierre. Amazing location ,everything was walking distance.Room was warm and cozy ,The bathroom was small but clean and functional. - I would say the room needs a mirror so we can see ourselves dressed. - It will be great the room to have a small fridge with 2 small bottles water. - a small security box is must ,we have to care our passports everyday and everywhere we go . Definitely i would recommend Château de Pierre.❤️

Good

The staff and owners. Fabulous humans

clean room

Yes and yes

The room and bathroom is small but has everything you need except for a mini fridge. The location is amazing and having a balcony was a plus. However we also found a big mold on the bathroom which is quite uncomfortable to see.

Room was spotless and was totally acceptable! Met our needs 100%! Would highly recommend!

The room seemed fine enough but the street lamps outside the window made it hard to sleep. There was no front desk employee present to communicate with. Outside our room in the lobby there were two men sitting there talking until 3 in the morning. I finally had enough and asked them to leave. Because the front door was unlocked i surmised that they had let themselves into the hotel for a place to sleep. The hotel was in a great location but not having staff onsite at all times made for an uncomfortable stay.