Overall Ratings & Reviews Sugar Marina Hotel SURF-Kata Beach

Very good. The room is large, with a big bathtub and a balcony. It is only a 10-minute walk from the beach and a 3-minute walk from the night market. Breakfast is diverse and delicious.

Staff, lovely. Hotel is OK. Price is good. Good morning.

Very good, delicious food, lovely staff. Very nice room

This is the best hotel room that I get big rooms and bathroom , I like the interiors and furniture in my room. All white and very girly like I want to. Everyday they clean my room and free mini bar every day, nice balcony as well cause we can dry our swimsuit. They provide beach mat, 2 sandals and sun hat for our stay which is amazing. They have room service as well and the food taste is nice. They change towel everyday and I am sure will come back to this hotel with my girl friends :)

Amazing resort with super nice staff. Highly recommend 😁😁😁

We spent one last night in Phuket, before heading back to Bangkok. We arrived at noon and they greeted us with two glasses of welcome water. I was a little disappointed because the room was not decorated as desired. When booking, I noted that this was our memorial trip with the desire of the room to be beautifully decorated, or at least, to have flowers in bed. However, they upgraded us to a room with pool access, which was great. We enjoyed the evening outside the balcony. The decor is harmonious and the bed is comfortable enough for a good night's sleep. The location of the hotel is good with about 10 minutes walk to the beach. Friendly employee. However, the interior of the room was old and the TV really did not work. Breakfast is OK, but need further improvement. I do not know if the hotel is near the sea, but our room is always wet and extremely mosquito. However, compared to the price of the hotel, this is a hotel worth staying in a short span of time.

Very impressed. The hotel cares very much details, delicious food.

Good location, very comfy bed and best buffet breakfast

Very good location, comfy bed, best buffet breakfast. The only down side was the sofa in lobby with lots of sands, need to have good control on this.

When we arrived at 2pm, the bin at the lobby is filled up with rubbish and the staffs didn't bother to clean it up (until night it still looked the same), the lobby toilet is very dirty and tissue box is empty. The staff at the reception is rude, we order taxi to airport and we ask nicely if we pay to taxi driver or hotel. She said unclear English and when we reconfirmed if it is paid to driver, she yell in high tone “pay”. And the room 1506 that was 3 doors from us, when we check in we saw the left over room service foods outside, no cleaning staff pickup until the next day we checkout. And when i called 3 times to get facial tissue, we didn't get any refilled. The only plus point of this hotel is the location but the rest is really not matching hotel standard

Overall good, but a little parking. Not as convenient as it should be.

The worst parking you will get, just from arrival you drive in and the entrance of the hotel is a parking space where full of all staffs cars, and fish pond as swimming pool

The new chic decor, good service.

Like many other