A character home with very no actual character beyond the first impression when entering the main doors.
We stayed in the Bell Island Suite, which in no way felt like a suite. It felt more like a dated cottage or camp cabin. The room was tired and poorly maintained, with no consistent style or attention to detail. Issues included missing drawer knobs, mismatched hardware, peeling paint on the shower ceiling, cracked bathroom floor tiles, poor ventilation causing slippery floors, worn furniture, only two mismatched forks, no coffee provided for the coffee maker, and visible mold on the ceiling above the bed.
My primary concern is safety. The sleeping area is on a raised section of the room with an unexpected 3–4 inch drop to the main floor. This creates a significant tripping hazard, especially at night. Even more concerning, the staircase is immediately adjacent to this change in floor height.
During our stay, my partner stumbled on this uneven transition and nearly fell down the stairs. This is a serious safety issue that requires immediate attention, & I am preparing a separate letter to management regarding this concern.
Photos do not accurately reflect the current condition of the property. Even the Jelly Bean Room appeared to have little connection to its theme or the character of the home.
The staff were friendly and attentive, and breakfast was good. However, as a professional tour operator, I would not recommend this property to my clients & would not stay here again.