Lots of stairs for someone with leg or spinal problems. A friend came to get me and had to stand outside, the lobby is directly behind the service desk so I don’t understand the issue of his sitting there. No air conditioning..

I didn't like they had not hot water and i was in a rush to get out. The towels suck. Other than than that it was ok.

The rooms are super big, thr shower is confortable to shower in. Easy access to downtown.

Left without staying. Staff was VERY rude and there was no parking even though advertised with parking.

Hotel was built in 1800, high ceilings, doors and window were rustic. Bathroom and shower were modern. Everyone was friendly and professional. Restaurants are so close you can crawl to them. Fresh juice bar right at the corner. Most of the restaurants have live music at night.The madero avenue is a couple of blocks away. Also the dulce market is nearby. I bought little bottles of mezcal with a real scorpion in it, a suede hat with embroidery and a hand painted leather purse that will last years. The fireworks on and over the cathedral are worth seeing on Sat at 9 pm.

Centrally located near the cathedral and where most events are organized.the staff is very helpful. Parking is 3 blocks away.

I loved the modern and extremely clean bathroom and room; I will define return!

Colonial architecture...original wood..interior patios.

They don't have air in the rooms, and they also don't have hot water.

Close to downtown.

Very hot in the room. No fan or air conditioning

El recepcionista nocturno fue super maleducado (grosero, no nos quería validar la noche que por que no la teniamos impresa). En comparacion, el de la mañana fue super amable y fácil de tratar. El hotel es super centrico, seguro y limpio. No hay mucha privacidad entre habitación y baño pero bueno, no pasa nada. Recomiendo para una o dos noches!

El señor del check-in fue super grosero, no tiene modales y nos hizo sentir como si estuvieramos haciendole un favor. No recomiendo este hotel por nada del mundo. No vale la pena las instalaciones ni el precio. Hay mejores opciones. El wifi no se recibe en las habitaciones, no puede ser que no puedan solucionar eso. 😡

Excellent location,lots of restuarants walking distance.This hotel needs more light inside room

Everything stores shopping places is really close to the hotel

Hotel Gertrudis is such a hidden gem in the beautiful, historic town of Morelia! My spouse and I are English speakers and this was our first time in Morelia. This hotel is historical and quaint. They did an excellent job of decorating the atrium area and the rooms are incredibly authentic and unique. It is a very old hotel (as with all hotels in the area) but we felt very safe and well taken care of during our time here. The staff was so kind and helpful! Also, we had no idea that the cutest bar in Morelia was right on our rooftop! I almost cried seeing it, it was such a magical night. The only thing I would mention - because the hotel is old, you are able to hear the nightclubs on either side on Friday and Saturday night. My husband and I didn’t mind it at all but I would just want to mention this for families. It was overall an amazing stay and we would come here again!

Recomendable

Todo Perfecto! Excepto que el wifi no llega bien adentro de los cuartos

Upon arrival my reservations were not ready so they required a large deposit in order to give me my room. According to them this was due to Orbitz not sending them confirmation of my reservation and proof of payment. I was super sick and I had to wait there almost 2 hours past midnight until this was resolved. I became sicker as I sat there waiting, by the time I got my room I was burning up with a fever.

Excelente locación con bonitas habitaciones.