Most of the staffs were very nice, however, one of the staff at breakfast was extremely rude, making comments such as “mama mia!”every time I went to get my food. Besides that unpleasant experience, everyone else were very nice. The other breakfast lady , for the other mornings, was so very nice and sweet! The place was conveniently located, and can get to places with ease.

Room was small bit everything else was just perfect. Location, breakfast, friendliness, cleanliness.

Great location, friendly staff. A special shout out for the lovely lady in the breakfast room who surprised me on my birthday… such a thoughtful and kind gesture which was appreciated!

This hotel is well located, that is basically what you pay for; other than that, I would pick another place. The pillows and bed sheets had a horrible smell, I had to use my towel as a blanket.

Recommended

Lovley hotel , helpful amd friendly staff

Chose for the location to the metro. Was also very easy to walk to the libations I was interested in seeing. Breakfast was very good and liked the availablity of coffee and tea. The staff were great and I appreciated the treat I received upon departure.

No counter space was difficult and the carpet was a little stained. The staff always seemed surprised to be communicated with which makes me believe they’re not used to talking. The hotel entrance is in an alley and it can feel scary at night, especially since I didn’t see any signage. Other than that, the location was fine. You’ll have to walk a couple minutes to feel like you’re in a good area. They don’t include a bed sheet which was strange. The room was very hot despite me having the AC on the lowest setting.

Nice quiet boutique hotel in a great location for exploring Vienna. Can walk to most of the attractions and there are numerous restaurants within a few minutes. Also next to tram and subway.

Sooo expensive for at best a 3 or even 2 star hotel, despite the good location. Very poor choice of breakfast, inconsistent air conditioning, ageing furniture, small towels.

Nice staff and clean. Basic, good place. But single room bed was very tiny and the worst pillows ever. Otherwise good location with U Bahn just around the corner.

Excellent location. Many options for breakfast. Facilities adequate, though room for single person is very small.

Quiet and ok, but not a boutique feel, rather run of the mill

Nice little hotel, very central, very friendly service, especially at breakfast. The single room was rather small but had all I needed. The air conditioner was not working properly (which the hotel was aware of but not able to fix) and as a result the room was rather warm, but admittedly that was during an exceptionally hot day in Vienna.

The staff were so kind & helpful, & the hotel is very clean & perfectly located.

This hotel is a superb location for getting to all the major spots in Vienna. However it is not a 4 star hotel at all and looks nothing like the pictures. It was clean and met my needs. The breakfast needs to be improved from a quality standpoint. Overall good location, but don’t come in expecting a 4 star, it’s a 2

Nice hotel in a perfect location. Staff were helpful, included breakfast was very good. I would definitely stay here again.

The property was in an excellent location with a walkable distance to most sites. The underground as also just around the corner. The staff was excellent! Extremely helpful and friendly. The accommodations were modest, but extremely clean. I have stayed in Vienna 4 times and will book this again over larger and more elaborate hotels. Tremendous value for the money.

Great location, friendly staff, and good breakfast. Excellent value for the money!

The staff were wonderful and the location cannot be beat. Nice small rooms, great breakfast, cafe all day. One member of our party fell and the staff was so kind and attentive. Thanks to the whole Alma team.