.

Lovely hotel! Very kind staff. A little difficult to sort parking on arrival but smooth after going up to 12th floor (hotel lobby) and receiving directions.

Staff were pleasant, the hotel was clean and tidy, as well as located centrally to both of our destinations. Continental breakfast was superb, exceeded expectations 👌 parking was a little tricky to figure out, but otherwise a great stay.

First of all the indoor parking was difficult due to how large it is and shared by homeowners and stores . Not easy to manoeuvre . The room shower did not have a shower bar to access in and out. There should have been a dispenser for body wash, shampoo and conditioner instead they gave one bar of soap per day and one 1.5 oz shampoo/cond in one for two people per day. The rooms walls were paper thin and heard private intimatcies from next door room. I would not recommend this stay but the staff were very nice

All very well, no comments

I had some neighbors at my first night and thank you for the helpful staff on locating another room.

The receptionist lacked proper manners, she was extremely rude and impolite and made all arriving guest feel uncomfortable and unwelcome. She needs to be sent for hospitality training. The rooms are dated, the sofa was broken and uncomfortable to seat. Bathroom is minimally cleaned. Under a dresser that is used as tv stand we found garbage from previous guest room gar was swept underneath. Their included breakfast is terrible. I would not recommend booking at this hotel. Zero on all ends.

Once again outstanding service thank you Dizza and the rest of the staff that was so helpful including your housekeeping team Making my birthday weekend so amazing kitchen wear were full allowed us to cook without worrying Also spoiled me with my favorite corner room ending 12 is the best room ever Just this time the tub was dirty so we had to go a Good scrub before we use it otherwise everything was prefect Thank you so much team C u all soon

There is no plate in chicken

Our room was clean and check-in process was simple - parking height is not accurate so if your vehicle is over 6’2 you’ll likely need an alternative parking location (which was no problem )

The hotel was nice I will go back

The hotel was clean. The staff member seemed annoyed when I first came in as we arrived early and I wanted to inquire about an early check in. They were in the back office and didn’t get up from their chair and gave off the impression of annoyance. The elevator system is not ideal, and during any busy time you have to wait quite a while for your keypad-designated elevator to arrive. It was expensive for what it was. Otherwise clean room, bed was comfortable.

The staff were great and the room was fine, but the elevator situation was brutal. Every person we encountered trying to get up and down were beside themselves. I would rather walk down the 19 floors if I ever come back.

.

.

Clean rooms friendly staff

Not much amenities

Room shower not working, manager didn’t help much, moved me into a downgrade room, no washer and dryer, smaller, bad experience, won’t be there again

I stay here multiple times a year whenever I visit Toronto. That's about 3-4 times each year. I stay mainly because if the sound proofing and how QUIET it is!!! It's also very clean, modern, nice staff and had a great all you can eat breakfast with sausages and eggs as a main protein source, along with all the rest of the good stuff.

Bed was not comfortable bedding material wasn’t very good. They don’t have to cover. They’re using two sheets instead top and under the blanket. It’s just like two star hotel they don’t have the bahman. It’s a self service hotel. Breakfast is too normal. There is only a few options you can have.